Frank J. Bucalo
Humble, Texas 77396
817-***-**** home
281-***-**** cell
*********@*****.***
Manager of Technical Services, Service Operations, METRO Transit Authority, 28 years
SUMMARY OF QUALIFICATIONS
• Thirty years of increasingly-responsible management experience in transit organizational activities and functions, including bus operating facility technical support, capital bus purchases, budgeting, personnel management, project management and technical/engineering support on all bus systems.
• Extensive technical training and hands-on experience in all phases of maintenance operations, bumper to bumper sub-components and systems failure analysis.
• Excellent communicator and facilitator. Directed various Maintenance Support divisions of Electronic Maintenance, Quality Assurance, Technical Services, Maintenance Education, Bus Warranty, and Support Vehicles Services.
• Motivated and enthusiastic about developing good customer relations and team work. Effective working as the team leader and contributing as a team member. Work closely with Bus Operating Facilities, QA, Warranty, Electronic Maintenance, Support Vehicles Maintenance and Services, OMB, OMS and Operations and Transportation departments.
• Developed Project Management software to track all projects within departments in Maintenance Support Functions.
• Professional in appearance and presentation
RELEVANT SKILLS
• Project Management responsibilities for new buses,
1. Project Manager for the purchase of 1580 new buses from 1989 through 2011, an estimated value of $935 Million.
2. Developed maintenance and transportation standard operating procedures (S.O.P.), including SOP for bus purchases including separate manufacturing inspection procedures at the bus plants.
3. Worked closely with Grants Administration to secure local grant funds for replacement buses, including grant funding for bus projects,
ENGINEERING SOLUTIONS
• Developed numerous engineering solutions for various fleet defects.
• Developed Fluids Analysis Program into trend reports to prevent catastrophic engine/transmission/differential failures.
• Prepared technical service bulletins, standard operating procedures and project management guidelines, incorporating the reports into a METRO wide electronic library,
• Designed and maintained electronic library for maintenance manuals and project tracking for all METRO personnel.
BUDGET
• Developed the Capital Budget for Maintenance for the last 10 years, approximately $230 Million annually,
• Developed the Maintenance Support Operating Budget, never exceeded budget in seventeen years.
NEW TECHNOLOGY
• Researched and developed facts on various new technologies,
• Worked with CNG, LNG and Electric vehicles and hybrid bus technologies (BAE and Allison).
• Researched electric cooling fan systems to reduce engine parasitic loads to improve bus fuel economy
EMPLOYMENT HISTORY
10/2011- Current Retired
10/1983 - 9/2011 Manager of Technical Services Houston Metro Transit
04/1980 - 10/1983 Central Shops/BOFs Advisor Baltimore Mass Transit
10/1972 - 3/1980 Shop Foreman Allison Transmissions Johnson and Towers Inc.
and Detroit Diesel Engines -
Developed manufacturing techniques
to improve component life and lower cost
EDUCATION
• Our Lady of the Lakes University, San Antonio, Texas
Twenty-seven hours, Business Management
• San Jacinto and North Harris County Colleges, various management courses, twelve semester hours
• Technical Training courses, bus system components bumper to bumper, available on request
MANAGEMENT PHILOSPHY
I believe that PEOPLE are the heart, soul, and mainstay of any organization; the leader, who attends to their professional development and motivation, creates an atmosphere that will result in successful completion of the goals and objectives of the division.