Customer Service High School
Resume:
Yesenia Perez
Lawrence, MA *****
OBJECTIVE
Be involved in a challenging position in the field, and have new experiences and new skills in the work environment.
PROFESSIONAL EXPERIENCE
September 2009-November 2010 Methuen, MA Billing Assistant Conlin’s Pharmacy
Answer phones, distribute mail, verify insurances, bill insurances, call doctor offices, fax medical documentation to physicians, and prior authorizations to health insurances.
August 2008-December 2008 Lawrence, MA Patient Service Representative Greater Lawrence Family Health Center
Answer phones, check in/out patients, verify insurances, filing, schedule appointments.
April 2004-August 2007 Lawrence, MA Assistant Store Manager Tello’s
Customer service, payroll, cover cash registers, merchandise clothing, inventory, handled customer/employees concerns.
EDUCATION
January 2004-May 2005 Middlesex Community College Lowell, MA Business Administration
August 1999-June 2003 Lawrence High School Lawrence, MA General Studies, High School Diploma
SKILLS: Bilingual (English, Spanish)
References Upon Request
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