Customer Service Manager
Resume:
Cortney Dawn Stanchfield
Porter, Texas 77365
*******.***********@*****.***
Education
Camden County High School
Kingsland Georgia
High School Diploma (Duel Seal)
2004-2007
Armstrong Atlantic State University
Savannah Georgia
Business
2007-2009
Lone Star College - North Harris
Houston Texas
Wedding & Event Planner Certification
2012
Experience
Darryl & Company
Wedding & Event Design, Florist & Rental Shop
Event Designer Assistant May 2012-October 2012
Houston, Texas
Full-Time
• ASSIST IN EVENT DESIGN AND SALES
• ASSIST WITH CONSULATIONS WITH CLIENTS
• WRITE UP PROPOSALS TO CLIENTS
• CREATE INVENTORY PULL SHEETS
• CORDINATE DESIGN ON SIGHT AT EVENTS
• DESIGN WEDDING & EVENT DIAGRAMS
• ADMINISTATIVE DUTIES
A Day To Remember
Wedding & Event Planning
Internship Position July 2011-March 2012
Houston, Texas
Part-Time
• PLANNED AND CORRDINATED THE "DISCOVER THE MAGIC TOY DRIVE" BENEFITING THE CHILDREN AT THE TEXAS CHILDREN'S HOSPITAL
• ASSIST IN PLANNING EVENTS (CONSULTATIONS, SITE-VISITS, VENDOR MEETINGS, ECT.)
• DESIGN EVENTS
• SELL EVENTS
• SET-UP & CORDINATE EVENTS
• ATTEND BRIDAL SHOWS & OPEN HOUSES
• CREATE BLOGS FOR COMPANY'S WEBSITE
Bed Bath & Beyond
Bridal Registry Consultant October 2010-May 2012
Humble, Texas
Part-Time
• CREATE & PREPARE BRIDAL REGISTRIES
• BUILD RELATIONSHIPS WITH BRIDES & GROOMS
• BUILD THE REGISTRY ACCORDING TO THE NEEDS & WANTS OF THE COUPLE
• BUILD THE BRIDAL REGISTRY BUSINESS
• DESIGN STORE LAYOUTS & SET-UPS
• CUSTOMER SERVICE
• PREPARE & CLOSE REGISTERS/PREPARE PAPERWORK & DEPOSITS
• MERCHANDISE NEW ITEMS/RE-SETS
• ORDER MERCHANDISE
Party City
Assistant Manager June 2010-October 2010
Savannah, Georgia
Full-Time
• MANAGED "ON AVERAGE" 50 EMPLOYEES
• KEY HOLDER/OPEN & CLOSE STORE
• PREPARE & CLOSE REGISTERS/PREPARE PAPERWORK & DEPOSITS
• ASSIST CUSTOMERS WITH EVENTS
• ASSIST CUSTOMERS WITH WEDDING & EVENT INVITATION ORDERS
• DRIVE SALES
• DESIGN STORE LAYOUTS & SET-UPS
• MERCHANDISE NEW ITEMS/RE-SETS
• ORDER MERCHANDISE
• TRAIN NEW EMPLOYEES
• PREPARED STORE FOR GRAND OPENING OF NEW LOCATION
Bed Bath & Beyond
Bridal Registry Consultant June 2007-June 2010
Savannah, Georgia
Part-Time
• CREATE & PREPARE BRIDAL REGISTRIES
• NUMBER ONE BRIDAL CONSULTANT IN THE STORE
• ONE OF THE TOP TEN BRIDAL CONSULTANTS IN THE REGION
• BUILD RELATIONSHIPS WITH BRIDES & GROOMS
• BUILD THE REGISTRY ACCORDING TO THE NEEDS & WANTS OF THE COUPLE
• BUILD THE BRIDAL REGISTRY BUSINESS
• DESIGN STORE LAYOUTS & SET-UPS
• CUSTOMER SERVICE
• PREPARE & CLOSE REGISTERS/PREPARE PAPERWORK & DEPOSITS
• MERCHANDISE NEW ITEMS/RE-SETS
• ORDER MERCHANDISE
Party Land
Assistant Manager January 2006-October 2006
St. Marys, Georgia
Full-Time
• MANAGED "ON AVERAGE" 10 EMPLOYEES
• KEY HOLDER/OPEN & CLOSE STORE
• PREPARE & CLOSE REGISTERS/PREPARE PAPERWORK & DEPOSITS
• ASSIST CUSTOMERS WITH EVENTS
• ASSIST CUSTOMERS WITH WEDDING & EVENT INVITATION ORDERS
• DRIVE SALES
• DESIGN STORE LAYOUTS & SET-UPS
• MERCHANDISE NEW ITEMS/RE-SETS
• ORDER MERCHANDISE
• TRAIN NEW EMPLOYEES
• PREPARED STORE FOR GRAND OPENING
Skills
• MICROSOFT WORD
• MICROSOFT EXCEL
• MICROSOFT POWERPOINT
• VERY COMPUTER SAVVY
• EXCELLENT TYPING SKILLS
• EXCELLENT WRITTEN AND VERBAL SKILLS
• VERY DETAIL ORIENTED
• HIGHLY ORGANIZED
• SELF MOTIVATOR, VERY DRIVEN AND GOAL ORIENTED
• STRONG WORK ETHIC
• VERY FAST LEARNER
• EXCELLENT CUSTOMER SERVICE
• STRONG SELLING SKILLS
• MANAGEMENT EXPERIENCE
• EXCELLENT DESIGN SKILLS, VERY CREATIVE
• STRONG EVENT COORDINATION SKILLS
References
• Haley Hughes
En Vogue Events
Wedding & Event Planning Agency
635 West 19th Street
Houston, Texas 77008
• David Rexroat
Darryl & Company
Event Designer
483 West 38th Street
Houston, Texas 77018
• Duane Tillis
Darryl & Company
Graphic Designer
483 West 38th Street
Contact this candidate