Network Engineer
Resume:
OBJECTIVE
Augment my technical abilities and pursue a challenging career in the field of network engineering. Look forward to a technical management position within a progressive company in which ambition and commitment to excel are promoted.
EDUCATION & CERTIFICATIONS
Masters degree in Information Systems from Northeastern University (graduating in May 08)
Bachelors degree in Computer Engineering from University of Mumbai, India
TECHNICAL SKILLS
Programming
C, C++, PERL, Visual Basic
Networking
Network Engineering, LAN equipment setup & maintenance, Spirent & IXIA Test Centers
Operating Systems
Windows 95/98/2000/NT/ME/XP, UNIX and MAC OS, Cisco IOS
Miscellaneous
PC assembly & maintenance
EXPERIENCE
Cisco Systems, Inc., San Jose, CA June 2007 – December 2007
Technical Marketing Engineer, Internship
Supported TME activities with Lab organization
Hands-on testing, collateral creation for the Catalyst 4500 & 4900 series LAN Switches
Helped support Early Field Trial (EFT) preparation and process
Achievements
Was a major part in various projects ranging from the EFT of the Catalyst 4500 & 4900 switches, to providing software and hardware resolutions/fixes during the process. Was a main driver in conducting labs for field Sales force and customers to educate them about the Catalyst 4500 & 4900 series switches and their features using different demos that were very well received. Created testing environments for various Enterprise and Service Provider customers with specific requirements, built testbeds to carry out many hours of product testing. Worked with Spirent & IXIA test centers for testing and analyzing various network traffic scenarios. Received an individual achievement award for the month of October & December 2007 for the work that was put into the labs, testing and other projects simultaneously.
Northeastern University, Boston, MA January 2006 – June 2007, January 2008- Current
Technical Systems Support Assistant
Served as first level of support for networking troubleshooting for Windows/Mac based laptops & Desktops.
Maintained third party software like Adobe, Microsoft Office, Macromedia Dreamweaver, ImageReady, Medicat, Practice Partner, eClinical.
Assisted in troubleshooting issues related to Desktops / Laptops / Blackberry devices involving but not limited to installations, part replacements, critical updates, inventory, and disposition assessments.
Achievements
Devised an inventory procedure for the department for tracking computing equipment. This played a vital role during a fire in one of the university halls. Contributed significantly in smooth running of the University Health Center, supporting existing systems and applications, which also resulted in a raise within first six months at work, as appreciation.
Wipro Spectramind Pvt. LTD., Mumbai, India July 2004 – November 2005
Technical Support Executive
Supported troubleshooting desktop systems based on Windows platform [9x/2000/ME/XP/MCE].
Aided in troubleshooting software packages provided by Dell (USA) Dimension / Optiplex / Inspiron systems.
Helped setting up Home and small business computers and putting them on a network.
Achievements
Consistently achieved goals laid down by the company. Achieved 2nd place out of over 600 employees, achieving a perfect score in technical support for January 2005. Was selected to lead Technical Process Training because of good performance in the Technical field and for performing exceedingly well in parameters targeted as goals.Was also one of the only 6 selected members from over 600 employees to have the best customer appreciations.
Sublime Infolutions, Mumbai, India August 2003 – April 2004
Intern
Designed and developed an Intranet messenger.
Created a user interface, software development, documentation.
Achievements
Rapidly gained knowledge on core concepts of software development which was highly appreciated by the Project Supervisor. Scope of the project provided exposure to many aspects of networking.
References available upon request
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