**** ******* ***** 404-***-**** cell
Grand Rapids, MI 49546 **********@*******.***
CAREER SUMMARY
A highly experienced Executive Supply Chain Leader with a proven track record in cost reduction, improved customer service, and enhanced organization performance improvement. Global, start-up and turnaround experience leading Supply Chain Management functions - Operations Planning, Inventory Management, Purchasing, Strategic Sourcing, Sales and Operations Planning, Process Improvement, Strategic Development and Tactical Implementation. Highly effective Management Consultant delivering sustainable strategic and tactical supply chain process improvements, management reporting systems and savings.
EXPERIENCE
RGH CONSULTING, Atlanta, GA 5/08-present
Owner, Supply Chain and Performance Improvement Firm
Responsible for Sales, Project Management and Delivery of Supply Chain strategies, tools and processes
• Developed activity based staffing model for a Customer Service organization of a Packaging Goods Distributor resulting in $150K annualized savings
• Provided project oversite implementing a Replenishment Buying and Inventory Management System supporting Finished Goods purchasing delivering $3.0MM (30%) in inventory reductions and $170K in annualized savings
• Developed Balanced Scorecard aligning monthly performance and targets for all Business Units for a Distribution Company
• Developed Sales BluePrint linking organization to corporate growth and market strategy
CELERANT CONSULTING, Atlanta, GA 2006 – 2008
Assistant Project Manager, Supply Chain Practice
Responsible for Supply Chain based project level client relations, project and staff management, budget compliance and benefits definition and delivery phase
• Designed strategic sourcing methodology and implementation process delivering $1.4MM (5%) in annualized savings for Arizona Chemical.
• Implemented a pre S&OP process methodology and management reporting systems to manage weekly Operations Status Meeting focusing on plant level production strategy, planning group inventory strategy and customer order fulfillment strategy for Morton Salt
RGH CONSULTING, Atlanta, GA 2002-2006
Owner, Supply Chain and Performance Improvement Firm
Responsible for Sales, Project Management and Delivery of Supply Chain and Performance Improvement strategies, tools and processes
• Developed and implemented Terminal Operations KPI toolkit improving multiple site BNSF Rail Facility terminal operations and staff level performance by average 25%
• Designed and implemented Job Quotation process for PartnerTech used for new business cost and profit modeling.
PRICE WATERHOUSE COOPERS, Atlanta, GA 2000-2001
Principal, Supply Chain Business Practice
Responsible for proposal development, project oversight, client development, client management, benefits definition and delivery
• Delivered $18MM (5%) in first-year post-merger procurement savings for Exide Technologies by implementing quick hit sourcing methods realizing savings opportunities without creating major supplier base disruptions.
• Developed a global procurement organization structure, for Exide Technologies, defining key roles and responsibilities for Centers of Excellence focusing on strategic sourcing and plant site tactical operations.
• Implemented Strategic Sourcing methodology at Avon detailing process tasks, task deliverables and report formats.
GLENN HAGAN Page 2
REXALL-SUNDOWN, Boca Raton, FL 1998-2000
Vice President, Supply Chain Management
Led a comprehensive supply chain re-organization through the implementation of lean manufacturing, production wheel planning and strategic sourcing methods for an GMP manufacturer of dietary, health and sports nutrition manufacturer
• Reduced finished goods inventory $12MM (10%) delivering $1.2MM in yearly savings
• Delivered $20MM (5%) in annualized direct material cost savings through strategic sourcing practices
• Reduced supplier base 50% through strategic sourcing practices
• Improved daily order fill rates from 91% to 98% on average
GEORGIA PACIFIC, Atlanta, GA 1997-1998
Internal Consultant
Team member of Internal Audit staff investigating and developing process and performance improvement initiatives across all GP SBUs
SYSTECON, (Division of Cooper & Lybrand Consulting), Atlanta, GA 1995-1997, 1998
Manager, Supply Chain/ Procurement Practice
Managed project sales, proposal development and project delivery and on-site project teams
• Designed supplier performance reporting system for Avon
• Developed strategic sourcing processes delivering $40MM (5%) savings in purchased direct materials at Unilever
• Wrote, tested and implemented shop floor/work station procedures at Givaudan-Roure for state of art fragrance manufacturing plant
TROPICAL SPORTSWEAR INTERNATIONAL, Tampa, FL 1992-1995
Vice President, Materials Management
Led supply chain organization implementation of critical processes and procedures for operations planning, forecasting, and procurement activities supporting 35% year-over-year sales growth.
• Played key role in global strategic planning and tactical execution of processes and organizations supporting NAFTA based manufacturing.
• Eliminated $10MM (15%) in finished goods inventory by implementing smaller lot sizing logic, reducing system-generated inventory trigger points, coupled with plant site lead time reductions.
BIDERMANN INDUSTRIES Atlanta, GA 1988-1992
Director, Operations Planning, Arrow Shirts Division
Developed and staffed supply chain organization for a global branded men’s apparel manufacturer
• Directed physical relocation and business start-up tasks for operations planning, procurement, and forecasting and inventory management functions from Troy, NY to Atlanta, GA.
• Transformed fragmented dress and casual product line forecasting, operations planning and procurement functions into single supply chain organization, focused on developing and implementing global supply chain strategies specific to cost reduction, customer service improvement, profitability and market share growth.
EARLY CAREER
Coopers & Lybrand Atlanta, GA 1984-1988 Perrigo Corporation Allegan, MI 1983-1984
Senior Consultant, Operations & Materials Management Planning Supervisor, Solid Dosage Products
Amway Corporation, Ada, MI 1979-1983 Federal-Mogul, St Johns, MI 1976-1979
Master Scheduler, Liquid & Contract Manufacturing Shipping Supervisor
EDUCATION
Eli Broad College of Business,
Michigan State University
BA - Operations Management, 1975
CPIM Certification
American Production & Inventory Control Society