Edward A. Contes
San Pedro, CA. 90731
(C) 310-***-****/ (H) 310-***-****
********@*****.***
* ***** ***** ** ***** Management and Supervisor experience
* ***** ** ***e Dining and High Volume restaurant experience
Experienced with POS MICROS and ALOHA Systems
Employment History
Naples Ristorante - 1550 south Disneyland drive, Anaheim, CA 714-***-****
April, 08 to April 09
- Server
- FOH Supervisor
Responsibilities
- As a server I would be responsible for drink and food orders, bread service, and basic table waiting duties. As a floor Supervisor my duties would be to touch tables, to make sure guests were happy. Helping servers with discounts, checking any problems with tables, voiding wrong items rung in, 86 items no longer available to order, making sure guests were seated in a timely matter, helping at the door with seating when needed, and helping to make sure the restaurant was running in an orderly fashion and making sure everyone is having a good night.
Ralph Brennen’s Jazz Kitchen-1590 south Disneyland drive, Anaheim, Ca 714-***-****
April, 07 to May, 08
- Server
- Host and Server Supervisor
Responsibilities
- As the Host and Server supervisor I was responsible for training all the new hosts that were newly hired, I helped with problem tables, guest complaints, table touches, and discounts and comps that the servers would need. On busy days I would be in charge of the door to help with the floor of the restaurant for seating and making sure our wait did not rise above 45 minutes.
Rainforest Café-1590 south Disneyland drive, Anaheim, Ca 714-***-****
Anaheim, CA.
May, 05 to June, 07
- Floor Manager
- Host
- Crew supervisor
- sever
Responsibilities
- As host responsible for seating, updating the floor, and greeting guests.
- As Crew sup responsible for resifting host before each shift, managing the flow of guests at the front of the restaurant, managing each hosts on all floors, and dealing with any guest complaints pertaining to seating at the restaurant.
- As sever responsible for guests in station, cleaning work area, and running food.
Achievements
- within 3 months of employment at Rainforest Cafe as a host I was promoted to full time elephant shifts, which is the highest level a host can receive, after 7 months I was giving the opportunity to become host trainer.
- After 1 year of employment I was promoted to sever and given a Crew Supervisor position for the hosts.
Cafe Tou Les Jour-2814 Sepulveda Blvd, Torrance, Ca 310-***-****
Torrance, CA
Feb, 04 to May, 05
- FOH manager
- Hiring manager
- FOH trainer
- Sous Chef for bakery
Responsibilities
- As FOH manger I was responsible for training, hiring, supervision of all front of house employees, and scheduling.
- Responsible for bank deposits, ordering of coffees, beverages, supplies, and uniforms.
- As Soups chef for the bakery responsible for daily counts on bread and pastries sold, the production of cakes, breads, pastries, and orders.
Disney's Paradise Pier Hotel
Anaheim, CA.
June, 03 to April 05
- Hotel Guest service
- Guest check-in front desk
Responsibilities
- Responsible for guest check-in and check-outs at the hotel.
- Responsible for any guest demands or requests.
Target
Carson, CA.
May, 1999 to June, 03
- Sales associate
- Cashier
- Electronics Manager
Responsibilities
- As sales associate and cashier responsible for helping guest find any items that they needed in electronics along with special orders, delivery, purchases, exchanges, and returns.
- Responsible for all maintenance, clean-up, restocking and signing in the department.
- As electronics manager responsible for all training, hiring, and scheduling in the department, along with maintenance, restocking, clean-up, organizing, signing, guest service, and inventory in electronics, movies, and music.
Achievements
- Within a year and a half of employment at target in the electronics department I was offered a position as electronics assistant manager and within a year of that was promoted to electronics manager.
Education
College
- California School of Culinary Arts, Le Cordon Bleu Program
Pasadena, CA.
- Degree in Culinary arts, minor in restaurant management
- 3.67 GPA.
- California State University Long Beach
Long Beach, CA.
- Degrees in Physical and Cultural Anthropology with a minor in Ancient World History
- 3.5 GPA.
High School
- St. John Bosco High School
Bellflower, CA.
- High School Diploma
- Honor roll all 4 years
Elementary
- St. Philomena pre K - 8
Carson, CA.
- graduated