Clerical and Customer Service Exp.

Wendy E. Miller

*** ** ********* **,

Purvis, MS 39475

PHONE 601-***-****

E-MAIL ********@*******.***

Objective

Seeking a career position where my professional experience and abilities will be an advantage to the growth of my employer and myself.

Work experience

7/2007-6/2008 Labor Ready, Inc. Hattiesburg, MS

Customer Service Representative

Dispatch workers using "Best Match Dispatch"

Handle calls with speed and accuracy

Call A/R Customers for payment information

Payout workers either by check or voucher

Fax documents

Accept applications making sure they are complete

Placed telephone calls to prospective customers

4/2006-7/2007 Wal-Mart Inc. #0918 Hattiesburg, MS

Customer Service

Use excellent communication and customer service skills

Ability to multi-task in a fast-paced environment

Effectively solve problems

Works well under pressure

Money Center

Cash payroll checks

Take credit card payments

Send and receive Money Gram services

Process money orders

Fax documents

Cashier

Process orders with speed and accuracy

Handle payment with cash, checks, credit and debit cards

9/2003 - 2/2006 Statewide Tax Recovery Sunbury, PA

Telephone Operator

Route telephone calls for three companies with speed and professionalism

Clerical duties including incoming mail management

Merge accounts and resolve technical issues

Use Internet tools to find accurate address information

Receive payments of cash, check and money order

Enter data paying close attention to detail

Send outgoing mail using automated postage machine

2/2003 - 9/2003 Dowd Marketing Shamokin, PA

Appointment Setter

Worked in a fast paced environment

Placed telephone calls to prospective customers

Education

1984 Shamokin Area High School Shamokin, PA

Business Administration

Received diploma in the business curriculum in accounting skills

Strong skills in using productivity software including Microsoft Word, Excel and PowerPoint, and in troubleshooting Microsoft operating systems. Internet communications skills including email and desktop faxing. Some experience in local area networking.

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