Customer Service High School
Resume:
Kervin Vixama
Medford, MA *****
Email: *******@*****.***
Professional Objective:
Seeking for a great opportunity for professional surroundings
Highlight of Qualification:
• Excellent communication skills, outstanding leadership skills
• Proficient in Microsoft word, Excel, PowerPoint, and Outlook
• Skilled in handling the public with professionalism and sensitivity
• Provide excellent customer service and have a sincere commitment to customer satisfaction
Work Experience:
Security/Concierge
06/06-11/11 Securitas Inc. Biogen IDEC Boston, MA
• Respond to unique and specific security challenges facing our customers, tailoring our offering according to their specific industry demands
• Patrolled assigned areas on foot or in a vehicle to ensure personal, building, and equipment security.
Specialized guarding and mobile services, monitoring, and consulting and investigations
• Three fundamental values of Integrity, Vigilance, and Helpfulness that guide every days business
Writer/Production/board operator/traffic assistant/
May 22, 2011- End of Summer 2011 HOT 97 BOSTON Radio Station Boston, MA
assisting with publicity mailing
emailing entering contact data
broadcast ratings into a computer system
filing paperwork and answering phones
attending station events and assisting show hosts and deejays with both on- and off-air tasks
01/07- 05/07 Concessions/Cashier Providence, RI
(Seasonal) Dunkin Donut Center
• Maintained a well organized cash draw and counter area
• Served food and beverage to 500 – 1000 customers at events
• Trained about 5 new servers with job responsibilities
09/05-05/06 Secretary/Receptionist Providence, RI
Johnson & Wales University
• Received messages and routed to appropriate personnel
• Accurately and efficiently filed all paperwork
• Check an average of 100 students in and out the dorm per shift
06/04- 01/06 Sales Associate Boston, Ma
Finish Line Inc.
• Complete all procedures such as checking merchandise
• Performed inventory control and rotate stock for new products
• Provided great customer service
Education
Berklee College of Music 2013 Boston, Ma
Johnson & Wales University 2005-2009 Providence, RI
B.A. Business Administration and Science Candidate
Somerville High School 05’ Somerville, Ma
References Available Upon Request
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