Sales Manager
Resume:
NEIL TASHMAN
Cary, NC, *****
*********@*****.***
PROFESSIONAL EXPERIENCE MACY'S, RALEIGH, NORTH CAROLINA
Sales Manager, Nov 2008 – Mar 2010
• Monitor customer preferences to determine focus of sales efforts.
• Resolve customer complaints regarding sales and service.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
• Establish and implement policies, goals, objectives, and procedures for their department.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
MACY'S, CORTE MADERA, CALIFORNIA
Group Sales Manager, Dec 2006 – Nov 2008
• Monitor customer preferences to determine focus of sales efforts.
• Resolve customer complaints regarding sales and service.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
• Establish and implement policies, goals, objectives, and procedures for their department.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
RENAISSANCE PARC 55 HOTEL, SAN FRANCISCO, CALIFORNIA
Restaurants Manager, Dec 2005 – Dec 2006
• Establish standards for personnel performance and customer service.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Schedule staff hours and assign duties.
• Count money and make bank deposits.
• Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
THE CHEESECAKE FACTORY, CORTE MADERA, CALIFORNIA
Trainer, Jan 2000 – Dec 2005
• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Supervise the work of bar staff and other bartenders.
• Create drink recipes.
• Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
• Plan bar menus.
GILDA'S EATERY, DELRAY BEACH , FLORIDA
Proprietor, Jan 1991 – Jan 2000
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Schedule parties and take reservations.
• Perform personnel actions such as hiring and firing staff, consulting with other managers as necessary.
• Estimate ingredients and supplies required to prepare a recipe.
• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
• Compile and balance cash receipts at the end of the day or shift.
EDUCATION UNIVERSITY OF FLORIDA, GAINESVILLE, FLORIDA
Completed coursework towards Business Management, January 1991
ADDITIONAL SKILLS • Computer based training software Training software
• Notebook computers Notebook computers
• Human resources software Human resource information system HRIS software
• Presentation software Microsoft PowerPoint
• Time accounting software ADP Pay eXpert; ADP ezLaborManager; Data Management TimeClock Plus software; Exact Software Macola ES Labor Performance; Kronos Workforce Timekeeper; Norchard Solutions Succession Wizard
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