Manager Loss Prevention

WORK EXPERIENCE

DOLLAR GENERAL **** – Present

Regional Loss Prevention Manager

* Manage the Shrink and Safety for 180 stores in North Carolina and South Carolina.

* Complete Loss Prevention Audits

* Train new and existing associates.

* Oversee floor plans and merchandise flow.

* Conduct quarterly Safety Audits with the stores under my responsibility.

* Complete internal theft investigations including the interview process.

* Work as a team member along with all District Managers and the Regional Director.

DICK’S SPORTING GOODS 2007-2008 District Loss Prevention Manager

* Managed the Shrink and Safety for 8 stores in North Carolina, Virginia and Tennessee. * Completed Monthly Quarterly and Yearly Audits in all of my locations.

* Conducted Internal interviews for loss caused by employees.

* Worked closely with Federal Agencies such as FBI and ATF.

* Trained all associates on Shrink Awareness.

LOWE’S HOME IMPROVEMENT 2000-2007

Area Loss Prevention Manager

* Managed loss prevention and safety issues for 10 -20 metro market stores in North

Carolina and South Carolina.

* Investigated external theft rings and fraudulent credit card activity in conjunction with

agencies such as FBI, Secret Service, Postal General and OSHA.

* Conducted interviews for internal and external theft.

* Generated XBR and DART reports.

* Responsible for the supervision of Loss Prevention Managers.

* Provide Loss Prevention training for Loss Prevention staff and store personnel.

BED, BATH, AND BEYOND 1997-2000

Operations Manager

* Managed several departments in the store.

* Oversaw transfers, receiving, inventory control, deposits, merchandising, scheduling

and supervised department managers.

FIRST UNION NATIONAL BANK 1996-1997

Fraud Analyst

* Investigated and analyzed credit card and check card fraud.

* Handled over a hundred cases per day.

* Interviewed suspects over the phone and kept documentation.

SPORTS AUTHORITY 1992-1996

Area Manager/Loss Prevention

* Managed team sports, hunting/fishing/camping, and customer service areas.

* Was responsible for awareness and training.

* Conducting internal/external investigations.

LICENSED PRIVATE INVESTIGATOR 1988-1992

* Investigated corporate theft, insurance fraud, employee misconduct and wrote daily

reports.

* Advised companies on better facilitation of management.

UNITED STATES NAVY 1984-1987

Intelligence Specialist

* Investigated National Security Information.

* Honors include: Top Secret Clearance under the United States Navy; United States

Navy Meritorious Unit Medal, 1987; Honorable Mention for Assigned Duties.

EDUCATION

* Certified Forensic Interviewer - Pursuing

* Wicklander & Zulawski Certified – 2004

* Wicklander & Zulawski Certified Advanced - 2006

* Wicklander & Zulawski Phone Interview Certified - 2008

REFERENCES

* Available upon request

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