Customer Service Sales
Resume:
Jackie M. Steed
************@*****.***
http://www.linkedin.com/in/jackiesteed1
Highly Motivated and Entrepreneurial Professional with an extensive background in sales and marketing. Experienced in working with high level corporate executives. Exceptional verbal and written communications skills. Solid time management skills in prioritizing and completing multiple tasks. An exceptionally well organized and motivated individual who takes pride in her work. Core strengths include:
Customer Focused Requirements Analysis
Problem Solving Negotiation Skills
Team Building Integrity
Professional Experience
Dealrush.ie, Co. Wicklow, Ireland Dec 2011-Present
Sales Manager
• Developed lists of prospects from internet and telephone directories
• Scheduled appointments for outside sales staff to meet prospective customer
• Contacted prospective customers in designated market area to qualify leads and explain type of product offered
• Quotes prices and closes sales
• Processed customer orders and updates client information in computer database system
• Followed up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
• Tracked daily, weekly, & monthly personal sales
Clear Blue Promotions, Temecula, CA 2006 - 2011
Owner – Sole Proprietor
Managed all aspects of running a successful sales and marketing services business. Worked closely with customers to provide promotional and marketing ideas to grow their brand identity.
• Increased customer base by 250 customers and annual revenues of $250,000
• As a small business, won several large customers by exhibiting business acumen, honesty, and integrity
• Developed marketing efforts including media campaigns and trade show exhibitions
• Nominated for Business of the Year by the Chamber of Commerce from 2006-2010
• Collaborate daily with customers to ensure that their marketing goals are being met through services provided
• Invited to serve on marketing panel for an annual business summit ran by the Education Development Council of Southern California
Head to Toe, Temecula, CA 2001 - 2004
Customer Service Representative
Provided sales support and customer service for a major corporate apparel importer and manufacturer.
• Primary inside sales support for over 20 sales representatives
• Dedicated customer service agent for company’s two largest customers
• Responsible for production management of uniform programs utilizing overseas suppliers
• Managed inventory programs for several major customers
• Managed tradeshow participation
Broadband Wireless Business Magazine, San Juan Capistrano, CA 1998 - 2001
Advertising Sales Representative
Primary sales representative for all advertising in trade-specific publication and web site.
• Created and delivered proposals for several Fortune-500 customers
• Established and maintained the accounts of more than fifty clients
• Achieved over a sixty-percent advertiser return rate
• Achieved profitability by fourth issue of publication
• Responsible for developing new leads throughout industry
• Worked closely with printers to ensure production deadlines were met
• Worked closely with Tradeshow production department providing back up in all areas when needed.
Accomplishments and Awards
• 2010 United States Commerce Department Small Business Development Agency (Western Region) Home Based Business of the Year Winner
• 2010 Temecula Valley Chamber of Commerce Executive Board Member
• 2009 Temecula Valley Chamber of Commerce Board Member
• 2007 Temecula Valley Chamber of Commerce Membership Ambassador of the Year
• 2006-2010 Temecula Valley Chamber of Commerce Business of the Year Nominee
Volunteer Work
• 2007-2010 Susan G Komen Expo Manager
• 2011 American Heart Association Race Launch Committee
• 2010 Pennies for Pens Fundraising Program
• 2010-2011 Temecula Valley Chamber of Commerce Golf Committee
• 2010-2011 Rancho Elementary PTA fundraising committee
• 2008 Boys and Girls Club annual fundraising event
• 2008 Habitat for Humanity
• 2006-2010 Temecula Valley Women in Business Event Committee
• 2006-2010 SAFE Women’s Shelter
Education
Temecula Valley Chamber of Commerce, Temecula CA
Completed various business courses
Business Networking International, Temecula, CA
Certified Business Networking Course
Irvine Valley College, Irvine, CA
General Business Coursework
Technical Skills
MS Word, MS Excel, MS PowerPoint, Adobe Illustrator, QuickBooks
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