Customer Service Manager

JUDY MCCARTHY

**** **** **** ******

Bridgeview, IL 60455

Home: 708-***-****

Cell: 708-***-****

Email: *********@*****.***

OBJECTIVE

To obtain a position in which to apply my administrative skills and previous work experience to allow personal career growth as well as contribute to the growth and success of the company of which I am a member.

SUMMARY OF QUALIFICATIONS

Strong interpersonal and communication skills

Experience in fast-paced work environment

Highly motivated

Able to work independently or as a team member

Organized, detail-oriented, able to multi-task

EXPERIENCE

United States Aluminum Corporation, Chicago IL 1988 – 2011

Office Manager (2005 – 2011)

Receptionist

Data Entry of Orders/Quotes

Accounts Payable – Accounts Receivable

Human Resources

Payroll

Customer Service

Staff Support

Billing, Purchasing

Maintained inventory of all office supplies

Coordinated repair, replacement and contracts of all office equipment

Received, sorted and delivered incoming mail

PRIOR EMPLOYMENT

Rheem Manufacturing – Chicago, IL

o Customer Service, Warranty Claims Clerk

Blythe Eastman Dillon Office and Chicago Board of Options Exchange – Chicago, IL

o Customer Service, Data Entry

EDUCATION

Bogan High School Graduate

Chicago, IL

SOFTWARE/SYSTEM SKILLS

Microsoft Word, Microsoft Excel, Microsoft Office, AS400, Lotus Notes,

Kronos Payroll System, Typing 60-70 wpm

REFERENCES

Christopher Sieczka – U.S. Aluminum Facility Manager – 630-***-****

Nancy Wiseman – former U.S. Aluminum Purchasing Agent – 708-***-****

Nina Nowak – former U.S. Aluminum Administrative Assistant – 708-***-****

Please contact me if you require additional references or information.

Contact this candidate