IT Professional

Dwayne Webb

**** ***** ****** * ********, NY ****4 l (718) 718-***-**** l ******.****@*****.***

I.T Professional Summary

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Dynamic self-motivated IT professional with solid technical credentials,

Seeking an opportunity to contribute and grow in an information technology environment.

Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging

technical issues.

Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient

in a range of computer systems, languages, tools and testing methodologies.

Education

Anthem Institute – New York, NY, Computer Networking & Security Diploma 4/07

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Anthem Institute incorporates P.L.E’s which are real world scenario based critical thinking labs

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Studies: A+, Network+, Microsoft 2003 server, MS exchange server, Linux, Cisco ios, Network security, Computer

Forensics

Skills

Certifications:

CompTIA A+ certified professional, CompTIA Network+ certified professional, Hewlett Packard Master-

Tech credential.

Systems:

Windows 9X/NT/2000/XP/2K3/VISTA, Mac OS-X,

Familiar with:

Cisco ios, Linux

Software:

MS word, MS exchange, Active directory, Terminal services, RRAS, Anti-virus,

IT Experience

AXA Professionals - Brooklyn, NY

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Computer Technician, (11/2009 to Present) Pc hardware repair, pc software repair, local area network

setup, wireless network setup, diagnosing and repair of local area and wireless networks. Working

independently with the customer contacts for in home repairs, responsive to customer issues as they arise,

and proactive in identifying ongoing support and process improvements.

ETHIN Computer Solutions - Brooklyn, NY

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I.T Consultant, (8/2008 to 8/2009) Network support, desktop support, pc break/fix repair, web design.

Deployed workstation upgrades for business clients, assisted in design of detailed rollout plans to minimize

downtime of client assets.

OMBLIGO INC - Brooklyn, NY

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Computer Technician, (7/2007 to 6/2008) Desktop support, network support, and perform pc hardware/

software repair, setting up on site networks for company clients. Earned commendations for teamwork,

flexibility and work excellence in providing IT support.

REFERENCES AVAILABLE UPON REQUEST

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