LaTarsher Lyn Womack
Chesapeake, VA 23321
Mobile: 757-***-****
Email: pcy3kk@r.postjobfree.com
WORK EXPERIENCE:
Defense Commissary Agency 11/2005 - Present
Norfolk, Virginia US
Grade Level: GS/04
Salary: 29,337.00 USD Per Year
Hours per week: 26-32
Sales Associate/Teller/Mail Orderly , 1101
Provide customer service by addressing customers concerns or inquiries, referring those that cannot be handled personally either to supervisor or the lead.
Securing and accounting for all of the money within the Cash Cage and in the register area.
Monitoring and spot checking cash tills, monies and journal entries are handled according to procedures and policies.
Verify all media such as personal checks, money orders, traveler’s checks, credit cards, debit cards, coupons and other approved forms of payment accepted is valid. Ensures required information is on media.
Perform a variety of duties relating to receipt, disbursement, examination, deposit, custody, and other processing of cash items.
Prepares cash register tills and issues them to the cashiers making sure all accounts of cash is picked up during the day and at the end of the day cash is accurately entered for a total cash deposit.
Assisting with price changes, price verification, and shelf label replacement maintenance to ensure that prices are properly displayed and correct.
Maintain records such as maintenance logs, computer downtime logs, contractor response, repair time information, and availability record for each system component.
Distributes and balances workload among employees in accordance with work flow, monitors status and progress of work, and makes day to day adjustments with established priorities.
Training associates on the registers, in the cash office, and on the front end in the policies and procedures for handling customer inquiries.
Auditing the cashier’s coupons and making sure that they are shipped in a timely manner.
(Contact Supervisor: Yes, Supervisor's Name: Raul Franco, Supervisor's Phone: 757-***-****)
Harris Connect 1/2005 - 11/2005
Chesapeake, Virginia US
Salary: 25,000.00 USD Per Year
Hours per week: 40
Customer Service Rep
Solicit customers inbound and outbound for the purchase of their alumni directory.
Update the information making sure information is correct and not misspelled.
Ensure customer is satisfied with listing before purchase and happy with the customer service provided.
Summarize the information for the customer then offer the alumni directory.
(Contact Supervisor: Yes, Supervisor's Name: Cathy Murphy, Supervisor's Phone: 757-***-****)
BellSouth 2/2003 - 11/2004
Pensacola, Florida US
Salary: 30835.20 USD Per Year
Hours per week: 40+
Customer Service Rep
Provided customer service by assisting customers on an inbound call with the problems of the telephone services they received from BellSouth.
Calculated the bill for customers and adjusted the bill according to BellSouth policies.
Solicited customers for services such cellular, home phones, long distances, internet, and features that were available to them.
Multi- tasking in having to work in several programs like RNS, BOCRIS, Cingular Wireless, Fast Access DSL, Orbit, Microsoft Outlook, and ROS which was learned during training.
Organized for the customer by making sure customer received a discount for having their phone, cellular, internet, and cable with BellSouth on one bill to receive a discount for the services.
(Contact Supervisor: Yes, Supervisor's Name: Deborah Hovell, Supervisor's Phone: 888-***-****)
EDUCATION
Boston Reed College/ Tidewater Community College
Suffolk, VA
Pharmacy Tech Certification
William H. Spencer High School
Columbus, Georgia US
High School or equivalent - 6/1994
Fort Valley State University
Fort Valley, Georgia US
Some College Coursework Completed
Major: Biology
CERTIFICATION AND LICENSURE
Boston Reed College 302-hour course Pharmacy Tech
CPhT 5801-0701-0266-693
ADDITIONAL INFORMATION
Computer Skills:
Corel Presentations, Internet Explorer, Microsoft Office Excel, Microsoft Office Outlook, Microsoft FrontPage, Microsoft Photo Editor, Microsoft Power point Presentation, Microsoft Word, Paint Shop Pro, and Word Processor