Quality Assurance Analyst

AZHAR

********@*****.***

Direct: 954-***-****

PROFESSIONAL SUMMARY

• Expert in Quality Analysis and Testing

• Expert in Performance Testing, Integration and Regression Testing, Functional Testing, and System Testing.

• Well versed with Test Objectives, Test Methods, and Test Plans.

• Well versed with .Net, Client/Server application development using Visual Basic 5.0/6.0, Forms 4.5, Reports 2.5

• Programming in ORACLE using Developer 2000, PL/SQL & front-end tools

• Web Development and Internet Programming

TECHNICAL SKILLS

• Testing: Manual & Automation - QTP (9.0) and WinRunner

• Tools: Quality Center (9.0), QA Traq (6.9), TFS - Microsoft Visual Studio 2005 – Version 8.1, Ultra Apps (Version 2.0) and Fast Track and Tealeaf

• Languages: Visual Basic 5.0/6.0, SQL, PL / SQL

• Server/Databases/Packages: SQL 2005 / 2008, Oracle 7.x / 8.x, Visual FoxPro and MS Access

• GUI Tools: Developer / 2000 (Forms 4.5, Reports 2.5) and Crystal Reports

• Other Tools: MS Excel, Power point, Word

EDUCATION

• Master of Engineering Science, Wollongong University, New South Wales, Sydney, Australia

• Bachelor of Engineering Science from Osmania University, India

PROFESSIONAL EXPERIENCE

Jan 2003 – Present

Quality Assurance Analyst II

SYNERGISTIX (Synergistixdata.com)

June 2008 to Present

• Testing the CATS application (Call Activity Tracking System ) – Client Server Application

• Testing the Phoenix application – Client Server Application (Online or Offline)

• Testing the CORE - Reports application-Web Application

• Working with Defect Tracking Tool - Fast Track and TFS

• Database Testing using – MS SQL Server 2008

• Writing and Maintaining the Test Cases and Test Scripts

• Developing and updating Test plans, Test Matrixes, and Test Scenarios for all the clients

• Working with all the other departments - Development, DBA, Client Liaison, Customer Support and Network

• Responsible for task assignments, schedules, and status reports for all projects

• Write SQL queries for backend data validation and data integrity check

• All the other duties delegated by Manager and Director

Methodologies used:

Agile Methodology: Developing in Mainline and Branching from Mainline. As planned and needed added the new functionality and branch again.Using Iterations of development - technique of developing and delivering incremental components of business functionality

Waterfall Methodology: phases of Conception, Initiation, Analysis, Design,Construction, Testing and Mainteneace

Environment: Client Server, Web Application, .Net, and VB Script

Team: QA Team of 11 members

SPIRIT AIRLINES (Spiritair.com)

September 2007 to June 2008

Worked on Navitaire’s Airlines Applications (Sky Speed, Sky Port, Sky Sales & Sky Manager). Navitaire’s applications are used by 75 airlines worldwide, which include Spirit, American, South West, Qantas, New Zealand air and majority of the world's most successful carriers.

• Tested Spirit Airlines Navitaire Software application using QTP and Manually, which assist in booking, check in and boarding the passengers

• Tested the Sky Sales Spirit web site in different Builds / Environments

• Worked on Data Conversion from the existing application (TASAR) to the new Navitaire Application

• Created and ran automated tests for applications using QTP and Navitaire’s QTP- Hybrid

• Used QA Traq to upload, store and execute test cases and scenarios.

• Used Ultra Apps and TFS for assigning and tracking issues

• Defects were tracked, reviewed, analyzed and compared using Quality Center

• Used TeaLeaf to record and replay the server side and client side activity

• Creating and Generating System test scripts for different test scenarios covering all aspects of project functionality.

• Working with development teams investigating and correcting software bugs and deficiencies based on the testing results

• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing for web-based application

Environment: Client Server, Web Application, .Net, and VB Script

Team: QA Team of 12 members

Methodology used: Scrum: projects were divided into succinct work cadences, known as sprints, which were typically one week in duration. At the end of each sprint, stakeholders and team members meet to assess the progress of a project and plan its next steps. This allowed the project’s direction to be adjusted or reoriented based on completed work.

FAIRMONT HOTELS

August 2006 to August 2007

• Tested Hotel Management Software manually and automation (QTP), which assist hotel management in recording the names of guests, stay length and billing process.

• Created and ran automated tests for applications using QTP

• Verified business requirements and functional specifications

• Also used Mercury Test Director to store and execute test cases and scenarios. The system was linked to a central back-end database that stored data from different hotel outlets of the same chain. The system was capable of generating daily reports and billing statements using the ORACLE tool REPORTS.

• Performed various types of testing, such as functional, regression, user acceptance, negative and installation testing

• Conducted variance management by analyzing and verifying test results, providing status and progress reports, using TestDirector 7

• Coordinated testing effort, responsible for testing deliverables, status reporting to management, issue escalations

• Wrote SQL queries for backend data validation and data integrity check

Environment: Client Server, Web Application, .Net, Oracle 8, and Developer 2000

Team: QA Team of 5 members

Methodology used: Waterfall

DOLLARWISE TRAVELS

January 2006 to July 2006

• Tested Client Server and web application for travel agency

• Used WinRunner testing software to test the application.

• Reviewed requirements for testability and usability, consulted development staff with regards to system functionality

• Tested all the functionalities of the Web application and Client Server application

• Set up a QA Process and selected different QA tools for QA Department.

• Used Fast Track Bug Tracking system

• Implemented new testing procedures

• Developed, executed, and maintained software test plans, test designs, and test cases

• Wrote, verified, and clarified bug reports

• Conducted system functionality testing: developed and executed test cases, produced problem reports, suggestions, system test logs, and test incidents reports

• Responsible for task assignments, schedules, and status reports for all projects

• Performed backend testing to verify the data integrity

Environment: Client Server, Web Application, Oracle 8, and Developer 2000

Team: QA Team of 4 members

Methodology used: Waterfall

ALL AUTOMOTIVE CORPORATIONS

July 2005 to Dec 2005

• Reviewed Business Requirements, IT Design documents and prepared Test Plans for all assigned Project releases.

• Tested manually the client/server application for an automotive spare parts company

• Tested the client/server application that used VB as front end and Oracle as backend

• Interacted and helped the developers to shoot the bugs. Made the test plans and implemented the testing procedure.

• Wrote SQL queries for backend data validation and data integrity check

• Performed various forms of testing such as System Testing, Integration Testing, Functional Testing, Interface Testing and Batch Testing.

• Reviewed Functional Requirements, General Design Specification and High Level Design documents and created Test Plan for the customizations testing

• Used Test Director bug tracking tool for updating bug status changes as well as documenting test results.

• Involved in Release Support, Environment setup, testing the release process

Environment: Client Server, Visual Basic, and Oracle

Team: QA Team of 6 members

Methodology used: Waterfall

ROYAL BANK

Jan 2003 to June 2005

• Manually Tested client/server application for bank

• Manually Testing Web application for bank

• Analyzed business requirements, functional specifications and mock ups of financial to provide functional decomposition

• Used Win Runner for Automation

• Used QA Traq for Test Management

• Generated test scenarios, test cases and test data. Executed tests, created problem reports

• Conducted various management activities by analyzing and verifying test results, providing status reports

• Laid out the quality assurance plan and final form of the product. Created and maintained bug list of functional faults in the application

• Worked on data Conversion Testing

• Worked with business analysts, developers, and content department to resolve issues.

• Wrote SQL queries for backend data validation and data integrity check

Environment: Client Server, Web Application, Visual Basic

Team: QA Team of 8 members

Methodology used: Waterfall

WOLLONGONG UNIVERSITY SYDNEY, Department Of Engineering

Jan 96 - Oct 97

Graduate Research Assistant

• Designed and developed software for Sydney Pollution Control Board, Australia. This included complete development of a User Interface, Database Storage and Data Processing with a comprehensive module setup for all Controls and Properties. Performed coding in Visual Basic. The program could store and process data and perform calculations based on a mathematical model

Environment: Client Server, Visual Basic, MS Access, and AutoCAD

MEMBERSHIP

• American Society for Quality (ASQ)

• Quality Assurance Institute (QAI)

WORKING ON

• Certification for Software Quality Analyst (CSQA)

• Certification for Software Tester (CSTE)

REFERENCES AND RECOMMENDATIONS:

• www.linkedin.com

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