Customer Service Sales Representative

JATIN DADWAL

***** ******* **** #***

FREMONT, CA – 94538

Phone: 510-***-****

Email: ***********@*******.***

Objective: Seeking a challenging and rewarding position in Network engineer/admin field, with a growth oriented organization that offers opportunities to develop and build my skills.

EDUCATION

High School Shivedale School, India

BA S.N.M.J. Degree College

CCNA Certified Ohlone College

CCNP Pursuing

WORK EXPERIENCE

Technical Support AVS Embedded System Union City, CA Part Time [May 2009- May 2011]

Worked closely with Sales Representative, Customer Service to complete daily operations

Involved in processing GPS tracking system warranties, repairs

Met daily technical order goals, which was establish by regional manager

Maintained a positive and professional relation with field sales rep., customers and distributors

Prestige Protection Security Guard Pleasanton, CA Part Time[Feb 2010- July 2010]

Responsible for facilities security, and passenger and employee safety.

Protected property from theft, fire and willful damage.

Lube Technician Oil changers 3000 Fremont, CA Part time[May 2009- Feb 2010]

Provide Oil changer service for Auto

Meeting daily and monthly sales targets

Receiving and stocking products

Handling the cash register/CC transactions

Customer Service/ Call Center Rep American Express Delhi, India Full Time[Jan 2008-Mar 2009]

Provide customer service as a Call center representative

Deliver quality customer service and build customer satisfaction and loyalty

Provide effective and timely resolution for any inquires/complains

Strike a positive and cooperative tone with both customer and coworkers

TECHNICAL SKILLS

Networking: CLI commands, LAN, WAN, TCP/IP, HTTP, FTP, Network Cabling.

Software: MS: Outlook 2000 & Office, Excel

LANGUAGE FLEUNCY

English and Hindi

REFERENCE

Available on Request

Contact this candidate