Sales Customer Service

SADDAM MAHMOOD

Address: Narkat Ghat, Alamgunj Mobile: 099********/099********

Patna-800007 E Mail: *************@*****.***

RELATIONSHIP MANAGER

MARKETING/SALES/BRAND DEVELOPMENT

Result oriented, hardworking and proactive professional with an M.B.A in Marketing & Human Resource having 4 years of achievement driven experience in marketing and sales. Hands-on experience in product development, presentation skill gained in 15 months of presentation delivered to schools, colleges and universities. Strong Team builder with proven ability to motivate team members towards achieving their targets. Excellent client management skills innate ability to build strong, lasting and mutually beneficial relation.

Professional Strengths Include

Market Development Sales promotion (ATL/BTL) Lead Generation

Corporate Communication Demo/Presentation Team Management

Service and Concept Selling Product Development Proficiency in MS-office

EDUCATION

Master of Business Administration (2010)

Rajasthan Technical University

B.Com(Commerce) (2007)

Patna University

Training in Computer Application

Course ware include MS-Office and Windows 98/XP/2000/Vista

DELIVERABLES

• Deploying suitable market research and survey tools to gauge region wise market trends and competitor activities, consumer behaviour etc., to gain competitive edge.

• A techno-commercial profile with core responsibilities of Product Management, BD, Client Initiation, Account Management, Managing Business Development activities, Market Identification, Lead Generation, Initiating contacts, Presentations.

• Pre-sales activities, interacting with clients, presenting functional demonstration of the solution & acquainting them with technical flow.

• Exploring new business potential, planning price strategy & target plans.

• Identifying Prospect Clients i.e. Corporate, SMEs in assigned territory.

• Also responsible for mentoring new business developers within the team thereby providing guidance to improve customer service & soft skills. Provide input on competitive products and activities.

Name of the Company 15 months

Schoolsonweb Pvt. Ltd

From May 2009 till date Working as Business Development Manger of Delhi/NCR

Job Responsibilities:

 I am responsible for Marketing/Selling Software, Enterprise Solution, Services, i.e. ERP, CRM, Customized Software, Website designing, SEO (Search engine Optimization) – these software are on SaaS (Software as a service) Model as well as On Website too. The process includes database generation, Pre-Sales activity, Lead Generation, Strategy Formulation, Strong follow-up, New account acquisition, Key Account Management, Relationship Management, after sales Services, AMC (Annual Maintenance Charges) activities. Market development for the web portal, coordinating various portal promotional activities.

Corporate communication building business with client, delivering demo and presentation, establishing co-ordination between management and executive for market awareness strategies of the portal www.schoolsonweb.com

Name of the Company 37 months

Time Technoplast Ltd.

April 2005 to July 2008 with Time Technoplast Ltd. Delhi as a Sr. Sales Executive

Job Responsibilities:

 Enthusiastically strived for the Business promotions & sales development.

 Generating sales by implementing new methodologies.

 Fortified good relations by interacting & developing with dealers & distributors.

 Maintaining cordial relations with customers to sustain the profitability of the business.

 Coordinating & organizing marketing events for market awareness of the product.

The Attainments

 Accomplished the target of selling.

 Rewarded with lot of incentives.

 Promoted from Sales Executive to Sr. Sales Executive within this period.

Achievements:

 Awarded by best TEAM LEADER in the company.

 Awarded by best PERFORMER throughout the working period.

 Awarded by best MENTOR certificate in the company.

 Awarded by best QUALITY WORK in the company.

 First prize in PRODUCT MAKING in Inter State college level fest.

 First prize in DEBATE competition in Inter State college level fest.

 HEAD EVENT COORDINATOR in own college state level fest.

PROJECTS

1.PROJECT

SPICE MOBILE PRESENCE IN MODERN TRADE

Duration

15 March 2009 TO 28 April 2009

Project Type RESEARCH AND DEVELOPMENT

My Responsibilities

 Visiting different outlets of mobile shops.

 Collecting sales data on daily basis from retail outlets.

 Collecting other companies sales data.

 Comparing data.

 Evaluating self report.

 Reporting to manager.

2.PROJECT

MARUTI SUZUKI LTD (CORPORATE SALES).

Duration

May-2010 (15 days)(Website Based project)

Project Type

STUDY OF ORGANISATION AND CONSUMER BEHAVIOUR

AREA OF SPECIALIZATION

MARKETING AND HUMAN RESOURCE

PERSONAL DOSSIER

Name : Saddam Mahmood.

Date of Birth : 13.08.86

Father’s name : Mahmood Alam.

Languages known : Urdu,English,Hindi,Arabic.

Nationality : Indian

Hobbies : Travelling, Playing and Watching cricket .

Strength : Confident, Hard worker and Smart worker.

Weakness : Chocolates.

Permanent Address : S/o Mahmood Alam , Narkat Ghat , Alamgunj ,

Patna-800007, Bihar

Contact this candidate