Customer Service Sales

Deborah R. Adochio

**** ***** ******, #***

Hoffman Estates, IL 60169

847-***-**** Home

847-***-**** Cell

**********@*****.***

Objective

Obtain a position as a customer service associate

Abilities

22 years of customer service

Excellent ability to follow verbal direction

Excellent spatial recognition and recall

Outstanding positive attitude

Employment History

2006 – Present Home Away from Home Day Care, Streamwood, IL

Lead Teacher

Duties: Implement lesson plans for children aged 2 to 10 years

Assist with infants aged 6 weeks to 15 months

Prepare snacks

Organize and maintained clean play areas

Greet parents and provide written or verbal daily progress reports

1994 – 2005 Learning Loft Daycare, Palatine, IL

Lead Teacher

Duties: Prepared activities for children aged 15 months to 4 years

Transported children to and from the day care using daycare van

Assisted with infants aged 6 weeks to 15 months

Assisted with food preparation, serving and clean-up

Supervised children during before and after school program

Greet parents and provide written or verbal daily progress reports

1987- 1998 Minee Subee Day Care Center, Palatine, IL

Teaching Assistant

Duties: Supervised children during before and after school program

Assisted with entertainment of children aged 6 to 12 years

Prepared and implemented learning activities for appropriate age groups

1993 Golf Elementary School, District #67, Niles, IL

Custodian

Duties: Cleaned classrooms, hallways, kitchen, etc. and other cleaning duties as assigned

1993. Osco Drugs, Palatine, IL

Sales Clerk/Cashier

Duties: Cashier – handled sales transactions and counted down cash drawer

Customer Service – assisted patrons with locating items

Photo Center – assisted patrons with film development options

Stocking – restocked shelves and faced items during shift

1988 – 1989 Circus World Toys, Palatine, IL

Customer Service

Assistant Manager

Duties: Cashier – handled sales transactions and counted down cash drawer

Stocking – restocked shelves and faced items during shift

Assisted customers with locating items and age appropriate toys

1986 – 1987 Champaign County Child Development, Champaign, IL

Assistant Teacher

Duties: Assisted with low-income family day care

Developed and implemented lesson plans

Interacted with experienced co-workers to gain more education

Education

May 1987 A.A.S. – Child Development

Parkland College, Champaign, IL

Awards / Recognition

1990 Osco Drugs, Employee of the Year

1991 Osco Drugs, Secret Shopper Award

1992 Osco Drugs, Customer Service Award for Excellence

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