Network Admin

DALE ROBERTS

**** ****** ***** **. *******, GA **094

************@*****.*** 301-***-****

OBJECTIVE

A career in a dynamic professional organization that can utilize my proven skills in management, network administration, network engineering and systems administration to its fullest potential.

SUMMARY

Over 5 years experience in Network infrastructure and over 9 years in overall IT industry. Background ranges from management to new business development on both consumer and corporate levels. Recognized as a strategic technical thinker, and an innovator with a comprehensive view of business and a bias for action. Exceptional verbal and written communication skills, ability to interface effectively with clients, management and employees at all levels.

TECHNICAL CERTIFICATIONS

• Microsoft Certified Systems Engineer (MCSE)

• Cisco Certified Network Associate (CCNA)

• Certified Microsoft Network Administrator (CMNA)

• Microsoft Certified Systems Administrator: Messaging (MCSA: Messaging)

• Microsoft Certified Systems Administrator: Security (MCSA: Security)

• Microsoft Certified Systems Administrator (MCSA)

• Microsoft Certified Professional (MCP)

• CompTIA (A+)

TECHNICAL SKILLS SUMMARY

Connectivity & Hardware: Cisco AS5300, Cisco 2600, firewalls, routers, switches, wireless, T1, Ethernet, Fast Ethernet, Gigabit Ethernet, FDDI, Cable/DSL modem, Analog dial-up, Printers, Copiers

OS & Enterprise Apps: Windows NT/2000/2003 Server, Exchange Server5.5/2003, Norton Antivirus, Symantec, ISA firewall, Proxy Server, VM Ware.

Technologies: RAID, SCSI, UPS, Active Directory, DNS, WINS, DHCP, RIS, Remote Desktop, IIS

Desktop Technologies: Windows 98/NT/2000/XP/VISTA, Microsoft WORD, Excel, Access, Power Point, Front Page, Internet Explorer, Scanners, Desktop and Networked Printers.

PROFESSIONAL EXPERIENCE

WireLess Generation Customer Care Analyst 2008 – 2009 Alpharetta, GA

• Provide clients with hardware and software support for handhelds and applications.

• Research solutions for various types of technical issues.

• Install and evaluate applications on PC and handhelds.

Robeson Learning Center Director/Network Support 2004 - 2008 Silver Spring, MD

• Responsible for the company network including but not limited to equipment upgrades, maintenance, back ups, development and coordination of various projects

• Helped lead the company to a record year for generated revenue and sales

• Technical mentor for students in various IT related subjects

• Developed technical curriculum for students on a variety of subjects

The Children’s Village Instructor/Specialist 2002-2004 Dobbs Ferry, NY

• Implemented, maintained and installed new software

• Directed, coordinated and assisted in the development of various projects

• Created budgets for the acquisition of materials

• Instructed students in the development of Network Infrastructure as well as hardware technologies

The Wartburg Management Information System 2001 Mount Vernon, NY

• Provided software and hardware support for over 125 computers

• Responsible for the implementation and troubleshooting of the entire network infrastructure including all hardware issues.

• Installation and administration of network servers; including assigning new user accounts, rights and various security restrictions

EDUCATION

Tech Pros Group, Inc. LAN/WAN Engineer Program 2008 Irvine, CA

Monroe College Bachelor of Business Administration 1998-2001 New Rochelle, NY

(Major: Information Systems) Summa Cum Laude

Monroe College Associate in Applied Science…Computer Science Honors New Rochelle, NY

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