Steven T. Schaffer

856-***-****

Steven Thomas James Schaffer 856-***-****

*** **** **** **** p7u204@r.postjobfree.com

Glassboro, NJ 08028

OBJECTIVE: A career position in the customer service field where I can use my skills and experience to assist my employer reach their goals.

SUMMARY OF QUALIFICATIONS

Hard driven, self-motivated, work well with others or independently, team leader, attentive to detail, able to complete given tasks on time, determined to succeed.

EXPERIENCE

2004-2010 Travel Centers of America, Paulsboro, NJ

Customer Service Representative

Responsibilities

• Provide customer service and Collect deposits or payments

• Maintained daily records sales and expenses

• Responsible for unloading weekly supply truck

• Balanced fuel sold and brought in on given shift

2001-2004 Kids R Us Deptford, NJ

Customer Service Representative

Responsibilities

• Provide customer service and Resolve customers' service or billing complaints

• Helped maintain store supply room and departments

• Kept Lay-A-Away Sales accurate and up-to-date

1996-2001 McDonalds Restaurant Paulsboro, NJ

First-Line Supervisor/Manager of Food Preparation and Serving Workers

Steven T. Schaffer

856-***-****

Responsibilities

• Assign work to staff or employees

• Conduct training for personnel

• Assign duties, responsibilities, and work stations

• Perform personnel actions and Resolve customer complaints

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint

EDUCATION

2011-Present Stevens-Henager College-Online Division Ogden, UT

Business Administration with Property Management Emphasis

(Bachelors Degree Program)

Expected Graduation-June 2014

1993-1997 Paulsboro High School Paulsboro, NJ-Graduated