Customer Service Representative
Resume:
Steven T. Schaffer
Steven Thomas James Schaffer 856-***-****
*** **** **** **** ************@*****.***
Glassboro, NJ 08028
OBJECTIVE: A career position in the customer service field where I can use my skills and experience to assist my employer reach their goals.
SUMMARY OF QUALIFICATIONS
Hard driven, self-motivated, work well with others or independently, team leader, attentive to detail, able to complete given tasks on time, determined to succeed.
EXPERIENCE
2004-2010 Travel Centers of America, Paulsboro, NJ
Customer Service Representative
Responsibilities
• Provide customer service and Collect deposits or payments
• Maintained daily records sales and expenses
• Responsible for unloading weekly supply truck
• Balanced fuel sold and brought in on given shift
2001-2004 Kids R Us Deptford, NJ
Customer Service Representative
Responsibilities
• Provide customer service and Resolve customers' service or billing complaints
• Helped maintain store supply room and departments
• Kept Lay-A-Away Sales accurate and up-to-date
1996-2001 McDonalds Restaurant Paulsboro, NJ
First-Line Supervisor/Manager of Food Preparation and Serving Workers
Steven T. Schaffer
Responsibilities
• Assign work to staff or employees
• Conduct training for personnel
• Assign duties, responsibilities, and work stations
• Perform personnel actions and Resolve customer complaints
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint
EDUCATION
2011-Present Stevens-Henager College-Online Division Ogden, UT
Business Administration with Property Management Emphasis
(Bachelors Degree Program)
Expected Graduation-June 2014
1993-1997 Paulsboro High School Paulsboro, NJ-Graduated
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