Sales, Latin American Market, Consulting

CARLOS PINEDA

Bilingual Sales Representative & Consultant

Email: ****************@*****.***

**** ****** ****

Weston, FL 33327

Home Phone : 954-***-****

An IT Services Consultant with 20 years of IT experience predominantly solution consulting, strategy definition, assessments, architecture, design and implementation across multiple industries including finance and public sectors.

SKILLS

Sales (outside & inside), Consulting, Multi-Task, Results-oriented, Teamwork, Organizational and time management, Client Relationship Management, Business Partner Relationship Management, Contract Negotiations, Business Development and Opportunity Management, System Integration Management, Requirements/Issues Management, Resource Planning and Management, Project Management and Planning.

EXPERIENCE

IBM USA

November 2007 – April 2009

IBM Global Services (IGS) - Data Mobility Solutions (Softek) - Sales Engineer for Latin America

 Responsible for the technical sales and implementation of all the IBM DMS Softek solution products for both Open Systems and Mainframe. TDMF UNIX, TDMF-IP and Replicator for Open Systems. TDMF and zDMF for Mainframe.

 Assisted Customers and Business Partners with software evaluations and proof of concepts, respond to RFIs and RFPs.

 Developed and helped implement business strategies working with each local country IBM teams.

 Developed presentations for each product specific to each country.

 Developed and delivered presentations to clients and Business Partners focused on Data Mobility Solutions (Softek).

 Developed plans and performed data migration solutions using IBM DMS products (Softek). Solutions included multiplatform environments: AIX, SUN Solaris, HP-UX, Microsoft Windows and Linux (Red Hat & SuSE).

 Developed plans and performed data migration with IBM DMS products (Softek), DFHSM and SMS for Mainframe environment.

 Data Migration/Replication on different Storage Vendors: IBM, EMC, HITACHI.

IBM VENEZUELA

January 2001 – August 2007

IBM Global Services (IGS) – Business Development and Opportunity Manager for Software, Server Storage and Education Services

 Developed solutions to solve clients’ most complex business and technical issues. Using the expertise across several industries (banking, telecommunication and government) into integrated consulting services that help the clients transform their businesses.

 Development of Solutions, including design, Scope of Work (SOW), commitments and prices. Some solutions were: Security/Identity Management Solutions (TIVOLI), SOA Solutions, Integrated Software Solutions, Portal & Web Services (Websphere), Content Management, Hardware (servers and storage) implementations, Data Replication/Migration, Server Consolidation/Virtualization (VMware, XenServer), Storage Virtualization (SVC), Consulting, Education and Technical Support.

 Responsible for business results, forecasting and pipeline management, signing of contracts, revenue and gross profit.

 Responsible for the entire sales process, from prospecting to close.

 Responsible to establish and keep relationship with key decision makers.

 Managed marketing and promotional projects.

 Managed with external suppliers or partners to complement IBM Solutions.

 Experience with major Account clients.

 Defined/managed Business Partners strategy.

 Supported and tracked opportunities identified and developed by Business Partners.

IBM VENEZUELA

October 1998 – December 2000

IBM Global Services (IGS) – Advisory Software Specialist & Project Manager

 Project Manager for ELA (Enterprise License Agreement) contracts. The ELA contracts included licenses, implementation services, technical support and education.

 Owner of the customer relationship, project management and responsible for multiple Software Services Engagements.

 Migration from competitor products to IBM products (in several customers).

o Migration from CA-OPS to System Automation (SA390)

o Migration from TPX to Netview Access Services (NVAS)

o Migration from Netmaster to Netview

o Migration from Netspy to Netview Performance Monitor (NPM)

INFORMATICA, NEGOCIOS Y TECNOLOGIA, S. A. (INTESA)/MARAVEN, S.A.

June 1988 – September 1998

Mainframe (OS/390, z/OS and zVM) System Programmer

 Installation, tuning and technical support: MVS, VM, TOPSECRET, RACF, TSO, CICS, DB2, VTAM, NCP, TCPIP, FTP, SMTP, VPS, DRS, RSCS, NETVIEW, System Automation (SA390), CA-OPS, NPM, NVAS, TPX, SOLVE, NETSPY, AF/OPER, BMC MAINVIEW, OMEGAMON, SMS & DFHSM.

 Central software installation using SMP/E.

 Implementation and Support: TCP/IP, FTP & SMTP on Mainframe environment

 Implementation and Support: 3725, 3745-410 and 3745-610.

 Open Edition definitions and implementation.

 Programming with REXX

 Software testing and evaluation.

 Participation in Disaster and Recovery planning.

EDUCATION

Bachelor degree in Computer Science

Universidad Metropolitana – Caracas, Venezuela – 1988

LANGUAGES:

English and Spanish - Fluent

Portuguese and French - Intermediate

RECOGNITIONS:

• IBM HPC (Hundred Percent Club) 2005

• IBM HPC (Hundred Percent Club) 2006

• IBM Bravo Award 2006

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