Sales Customer Service

#*** ***** ***** ***********, *** Alta , P.R. ****3, PHONE:787-***-****: Email ********@*******.*** or ********@***.***

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MARIA DEL MAR OQUENDO

Objective

To work for a prestigious corporations where I can grow professionally and thereby contribute to its success.

Experience

Summer 2010 Vector Marketing Guaynabo, Puerto Rico

Receptionist

 Greeted guest as they come for Interviews.

 Answered phones and scheduled interviews for possible representatives.

 Do Database

May 2008- present (Seasonal) Walt Disney World Resort Orlando, Florida

Merchaintainer/ Merchandiser

 Teamed with other cast members to provide guests with quick and efficient services

 Assisted guests on issues or problems they experienced in the park

 Stocked and organized merchandise in the store to look presentable to our guests

 Work in a multicultural environment

 Money handling including balancing and register audit

 Training new cast members

July – December 2009 Forever21 San Juan, Puerto Rico

Sales Associate/ Cashier/ Accessory Assistant

 Responsible for cash register and ensured an even register balance.

 Assisted customers with finding the new fashion trends, especially in the area of accessory.

 Ensured the sales floor was fully stocked and presentable for customers

 Assisted in the processing of the mark-downs

May 2007-2008 Gap Inc. San Juan, Puerto Rico

Sales Associate

 Helped clients locate newest trends while increasing sales

 Responsible for cash register transactions

 Ensured sales floor was re-stocked and presentable

 Responsible for re-stocking the sales floor, and for opening and closing shop

Education

August 2003- May 2007 Colegio De La Salle Bayamon, Puerto Rico

August 2007- Present Universidad Interamericana, Recinto Metro San Juan, Puerto Rico Bachelor Degree in Business Administration: Marketing

2010 FIU/ EXCHANGE STUDENT PROGRAM Miami, FL

Skills

Bi-lingual, fluent in English and Spanish, Proficient in MS Office, Internet, Professional, customer service oriented, innovative, fast-learner, friendly disposition, working well on a team or individual basis, Promotional work

References are available on request.

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