Engineer Software

Sean Poure

**** *********** ****** ** *****

Home 949-***-****

Mobile 949-***-****

*********@*****.***

An energetic and assertive individual with a proven ability to act independently to deliver high quality results. Strong interpersonal, communication and problem solving skills.

Career Objective: To obtain a challenging position in technical Sales/Field Engineering, Product/Project Management, IT Management with an emphasis on VOIP Telecom systems, Client/Server Applications and wide area network maintenance that utilizes my technical skills and experience.

Computer and Software Knowledge

• Wireless Design, site survey, Spectrum and protocol analysis using various tools such as Air Magnet, Ekahau. Cisco APs, WLC and WCS configuration.

• Telephony VOIP Design. In particular, Cisco Voice applications. Cisco Unified Communication Manager, Unity (Voicemail), and CISCO IPCC, CVP, Cisco Fax and Integration with MS Active Directory, Exchange, SQL.

• Cisco/Tandberg Tele-presence Certified. Deployment of Video over IP, Firewall traversal, Cisco Design of VCS-Control, VCS-Express and Endpoints.

• WAN designs and Protocols, Familiarity with Cisco Router series and switches

• Writing SQL scripts and queries to customize Apps.

• Telephony Applications, Unified Messaging applications, E911, Call Accounting, Call Center Reporting via SQL queries, Data Display on Wallboards using Inova application software.

• Extensive working and troubleshooting experience with high-end servers and Virtual Machines software.

Professional Experience

Sr. Application/Network Engineer

NEC April 1999 Present

• Providing support for Sales Engineering in the field by verifying their Design before presenting it to the customer based on customer specific existing Network environment. Streamlining the deployment process for our Installations and operations teams. Extensive knowledge in Cisco VOIP Deployment, in particular, Cisco Unified Communication, Cisco Unified messaging, Voice Mail systems and Cisco Fax (FOIP). Extensive knowledge in MS Active Directory, Exchange, SQL. Overview and analysis of the customer WAN network. Site survey for Wireless specifically VOIP phones and Telephony Application. Cisco/Tandberg Tele-presence design and installation.

Sr. System Engineer

Microvisions April 1997 April 1999

• Stationed at Long beach\Ameriquest. Designed, installed and implemented 45 WinFrame member servers within a multi-domain NT4.0/NOVELL NDS environment. Installed various 32bit, 16bit and DOS applications on these servers. Administrating and supporting over three thousand users in 200 locations across US. Responsible for the final training & documentation of the project for IS department at Ameriquest.

• Stationed at Western Digital Corporation (Dragon Project). Design and install and implement the Microsoft Wolfpack and WinFrame clustering for load balancing. Running Oracle Client Server application on the WinFrame cluster. Administrating and supporting over five thousands users globally.

• As a team leader also responsible for all the technical documentation and problem solutions for Western Digital IS employees.

Network & PC Instructor

Computer Education Institute Aug 1995 Mar 1997

Courses taught included:

• Personal Computer Repair

• Programming C

• Novell NetWare Administration 3.1x and 4.1

• Microsoft Win95, Microsoft NT4.0 workstation and Server in an Enterprise environment, Microsoft Exchange4.0, TCP/IP with NT

• Service and Support & Multiplatform Environment( NetWare-NT-Win3.11-Win95)

Extra Projects: Provided classroom instruction according to course curriculum, Evaluated students progress, updated course outline, and prepared tests & solution manuals. Installed and streamlined software installation with batch programming through the network.

Technical Support Specialist

Productivity Point International May 1991 Aug 1995

Office and classroom support. This involved scheduling, managing and maintaining computers and course software for three classroom locations.

• Installed, configured and maintained office and classroom networks at all locations.

• Streamlined installation of course software and student exercises.

• Identify, troubleshoot and resolved office and classroom hardware and software problems.

• Maintained current inventory of office and classroom hardware and software.

• Taught computer courses material.

Extra duties: Provided user support with NetWare 3.12 and win3.11. Over 250 users on the network running verity of applications such as MSOFFICE, PEACHTREE accounting package, customized software for student’s enrollment. Microsoft NT3.5/Novell Migration.

Education

CERTIFIED NOVELL ENGINEER

CNE Id # 6466926 Jan 95

Microsoft Certified System Engineer

MCSE Id #3600097 Jun 97

Citrix WinFrame 1.6 & 1.7Certified Mar 98

Microsoft Windows Terminal Server and Citrix MetaFrame Certified Sep 98

Oracle/NT/MSSQL Administration May 99

Cisco/AVID Engineer Sep 99

MS Office communication Server 2007 Jun 07

CWNA Wireless Jun 08

Cisco Tele-presence Field Engineer May11

BACHELOR DEGREE IN APPLIED MATHEMATICS Mar 94

York University, Toronto-Canada

Courses included: Algorithm & Data Structure, Mathematics of Finance, Statistical Analysis, Operation Research, Experimental Design, Sample Survey Design, and Problem Solving Techniques.

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