Bilingual Saleswoman
Resume:
ANNA M. MAROON
CURRENT ADDRESS
La Crosse, Wisconsin 54601
EDUCATION
Viterbo University; La Crosse, Wisconsin
Certificate of Community Interpreting September 2011-September 2012
University of Wisconsin – Madison; Madison, Wisconsin
Masters of Spanish Language and Literature – January 2009-December 2011
• Emphasis: Linguistics
• GPA: 3.53
Middlebury College; Middlebury, Vermont
Language Schools – June 2008-August 2008
• Escuela Española
• Level 3
University of Wisconsin – La Crosse; La Crosse, Wisconsin
Bachelor of Arts May 2007
• Major: Psychology
• Second Major: Spanish
• Dean’s list 2003-2007
• GPA: 3.54
University of Wisconsin – Madison; Madison, Wisconsin
September 2003
• Major: Psychology
• GPA: 4.0
EXPERIENCE
University of Wisconsin – Madison, WI
Instructor of Spanish September 2009-May 2011
• Instructed students of Spanish 101 and 102 in vocabulary, grammar, and culture.
• Assisted students with communication practice and writing assignments.
• Graded oral presentations, written exams, compositions and essays.
• Designed lesson plans and a homework agenda for daily classes.
• Made language learning fun, interesting and interactive.
Holiday Inn Express – Onalaska, WI
Guest Services May 2007-May 2008
• Administered the checking in and out process.
• Worked with billing operations and concerns.
• Resolved guest complaints.
• Fulfilled guest requests, performed reservation operations, and answered phones.
Walgreens – La Crosse, WI
Photo Technician May 2006-October 2006
• Helped customers utilize photo services and complete sales.
• Worked with film processing, photo development, passport photos.
• Obtained knowledge of photo equipment, chemicals, types of film and processing techniques.
Dahl Automotive La Crosse – La Crosse, WI
Finance Assistant December 2003-January 2006
• Worked in the financial completion of vehicle sales.
• Informed customers of service contracts available to protect their vehicle, their credit, and their liability.
• Guided customers through the signing of all legal documents required when purchasing a vehicle and interpreted the forms for them.
Dahl Automotive La Crosse – La Crosse, WI
Switchboard Operator and Receptionist March 2001-December 2003
• Worked the reception desk and directed calls to necessary or requested individuals or departments.
• Completed a wide variety of office tasks that the office manager requested, as well as many clerical tasks for the dealership owner.
• Maintained records of customer calls and meetings with sales associates.
HONORS AND ACHIEVEMENTS
• Alpha Xi Delta National Fraternity
o Academic Achievement Chair, Pan-Hellenic Council Delegate, GAMMA (Greeks Advocating the Mature Management of Alcohol) Chair, Marshall Officer, Ritual Chair, Chaplain, Social Chair
• Honorary Societies: Order of Omega, Greek Honorary Society; Sigma Delta Pi, Spanish Honorary Society; Golden Key, National Honorary Society
• Spain Study Abroad, Summer 2005
• TESOL in Venezuela, VENUSA, Summer 2008
• Bilingual: English and Spanish
• Basic knowledge of Portuguese
• Certification to teach English as a foreign language, Oxford Seminars
VOLUNTEER WORK
• New Horizon’s Women’s Shelter, La Crosse, WI
• Children’s Museum, La Crosse, WI
• Alex’s Lemonade Stand, National Organization to raise money for Pediatric Cancer Research
• Autism Speaks
• Spanish Conversation Table, Madison, WI
REFERENCES
Mary Madsen
Finance Manager
Brenengen Auto
417 W. McHugh
Holmen, WI 54636
Mike Erickson
Owner
A-1 Glass
1605 Rose Street
La Crosse, WI 54603
Deborra Kaaikiola Strohbusch
Coordinator of Spanish 102
University of Wisconsin
Van Hise Hall
1220 Linden Drive
Madison, WI 53704
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