Project Manager Engineer

MILIND SONAWANE

Tel: +91-982**-***** (M) E-Mail: ********.******@*****.***

PROFESSIONAL SNAPSHOT

A competent Professional with over 12+ years’ experience in Storage Management, Systems Administration and Operations & Maintenance. Presently designated as System Engineer at Isilon Systems, handling technical aspect for complete South East Asia. Expertise in managing client’s requirements and providing customized solutions, as well as extending high-end technical support on various Servers. Possess excellent interpersonal & communication skills with proficiency at grasping new technical concepts quickly & utilizing the same in a productive manner.

ACADEMIC CREDENTIALS

Bachelors of Engineering, Computer Science in 1998

CORE COMPETENCIES

Project Management

Handled Professional services projects for complete India.

Handled multisite, complex projects of Decru/VTL/DR deployment

Storage Management

Handling Installation and configuration of Isilon Clustered Storage solution

Working as Pre-sales person for South East Asia.

Handled Installation and Configuration of EMC DMX3, DMX3000/2000/1000, EMC Clariion, EMC Celerra, EMC Centera systems.

Installation and implementation of EMC storage software to bring together applications, information & infrastructure for supporting critical IT challenges to backup and recovery of the data based on Linux, Sun Solaris & windows.

Handled EMC for supporting infrastructure including technical and field experts ensuring service reduction in costs, streamlining processes, and bringing new control to escalating volumes of information.

Upgraded Microcode for EMC DMX systems and Flair Code based on Clariion/Celerra series

Done replacement of hardware for all EMC products

Systems Administration

Installation of OS and application software under multi-platform environments, deployment of servers and network such as IRIX, RedHat Linux, SGI Linux Advance Server 2.1/3.0.etc.

Devising various approaches including planning and designing servers for back up and recovery of mail / server / database information.

Managing server / client’s installation on NFS/ NIS & creating Customized Map’s in the NFS/NIS such as Ypmake, Local.Make.Script

Overseeing Unix Administration such as User Creation hosts Configuration, Kernel Tuning Parameters, login creations, mountings On Unix and Windows etc as well as UNIX backup using TAR, CPIO, VERITAS, DD, Veritas Backup, scheduling Policies.

Operations & Maintenance

Managed the installation, commissioning, configuration & maintenance of a wide range of IT equipments like desktops, printers and access control systems and software.

Handled issues related to networking software ensuring smooth operations and maintenance of the communication software & hardware for providing operational support to communication clients.

Maintained office computers, hardware & server maintenance by supervising setting up, coordinating, monitoring and controlling the operations of computers.

Client Servicing

Extending high-end technical support and ensuring high customer satisfaction levels through prompt redressal of problems in client setup.

Enhancing customer satisfaction matrices through monitoring customer complaints.

ORGANISATIONAL EXPERIENCE

Isilon System

Designation: System Engineer

Projects Undertaken: Isilon is Leaders in Scale Out Storage. Isilon has unique technology which help customers to scale their storage systems for capacity as well as performance linearly with maximum ROI. Simplicity and ease of management are key with Isilon technologies.

Working as the only technical resource for complete South East Asia. Also taken special responsibility of Taiwan as a new country for pre-sales and all technical aspects for Isilon.

Doing Solution deployment for all major orders in South East Asia

Working as pre-sales person for designing the solution for customer requirements.

Local escalation for Global Support Organisation for Isilon Cluster systems

Acting as local trainer for South East Asia region. Taken almost 9 to 10 trainings of customers and partners

Working as SPOC for all technical aspects

NetApp

Designation: Project Manager

Projects Undertaken: NetApp is well known storage company having storages which has Unified Architecture and very easy to configure and manage. NetApp is pioneer in iSCSI and snap technologies.

Handled global project of Tata communication where we have to manage deployment for their US, UK and Singapore sites.

Handled multi-site projects for Genpact

Handled V-series deployment projects in Deutsche Bank, Aviva, HSBC etc

Handled Multi-site Decru project for ICICI

Handled Multi-site Genpact VTL and Decru deployment project

Handled GX deployment project for Paradigm and Rediff

Successfully taken care of Reliance Petroleum Data Centre movement project

Handled Multi-site exchange deployment for TechMahindra

Handled all projects for TEA accounts like Kotak, JPMC etc

Handled Multi-site project in CGS

Handled successfully many projects in Pune which include deployment in Tata Johnson Control, TACO, and WNS etc.

EMC Data Storage Systems India Pvt. Ltd.

Designation: Customer Engineer

Projects Undertaken:

Was working as Technical Account Manager for western region of India for CS team.

Was handling almost 80 customer having all ranges of EMC products like DMX, Clariion, Celerra, Centera, CDL etc

Worked as Lead Centera Specialist for India Region

Worked in Japan to help EMC Japan team as special assignment due to experience in all EMC products.

Configured most complicated SRDF bin file configurations for customers

Was part of team who had installed and configured first CDL in Asia

Was part of team who had installed and configured first DMX3 system in India

Configured Bi-directional replication in Centera in APAC

Done many microcode upgrades for all models of DMX systems

Done many Flair code upgrades on all Clariion series storage.

Cabling Connectivity from SAN to Storage, & DAE cascading etc…

Was working as L3 level support person for issues in all EMC products

Day to day system health monitoring.

Storage space allocation to UNIX & Windows server.

Host Connection for Windows, SUN, HPUX, - Zoning & LUN masking with Storage Group Creation

Administration of EMC Connectrix SAN switches.

Installation & Administration of multipathing software (Veritas DMP & EMC Powerpath) on windows hosts.

Storage Capacity management.

Configuring & maintaining checkpoints on Celerra.

Administration of EMC Centera system.

Configuration of Mirror View between Clariions.

Notable Accomplishments;

Holds the distinction of maintaining excellent communication and relationship with client.

Handled major and demanding customers in West region of India

Got recognised by EMC top management for my work in Japan

Silicon Graphics Systems India Pvt. Ltd.

Designation: Territory Support Manager

Projects Undertaken:

Was working as Territory Support Manager for western region of India for CS team.

Was part of team who had installed Virtual Reality Centres

Automation of Tasks such as Shutdown Scripts

Installation of:

o SGI 24 CPU ALTIX3000, Linux based Server.

o SUN Fire V440 4 CPU, Solaris 9 based server.

o Around 100 systems with NFS/NIS based setup.

o Linux based server along with DHCP, SAMBA, and RAID Configurations.

o Veritas and Storage Tek L40 library with NAS.

Implementation of Quotas, Accounting Software based on IRIX.

Notable Accomplishments;

Played a vital role in handling various activities for installation & systems Administration on UNIX systems.

Played a major role in delivering system to client within committed time.

Tata Elxsi Ltd.

Designation: Senior Customer Support Executive

Notable Accomplishments;

Handled Novell installations at 4 different sites

Handled SGI, Compaq and NEC system’s complex installations.

Holds the distinction of maintaining excellent communication and relationship with client.

TRAINING/CERTIFICATION

Attended trainings on:

Isilon Certified Clustered Storage Associate (ICCSA)

ITIL Foundation V3 certification

EMC Symmetrix and DMX3 training

EMC Centera Installation, configuration and troubleshooting training in EMC Japan

EMC Clariion & Celerra Installation & Implementation in EMC Bangalore.

SGI IRIX installation and configuration.

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