Retail Management

**** ****** ****, ********, **. ***** 765-***-**** (H) 574-***-**** (C) **************@*******.***

Gary D Dickerson

Objective Multifaceted Retail Management Professional with extensive experience directing all aspects of retail operations.

1. Aptitude for effectively recruiting training and motivating staff to provide customer service at a level above the competitors.

2. Focused on bottom line with demonstrated abilities to ensure the provision of top-notch customer service to generate increasing sales and deliver increases in net profitability.

3. Ensured accuracy and consistency in financial management, including preparation of financial statements and timely reporting on sales and profit trends to senior management.

4. Excellent interpersonal and communication skills; responsive to client expectations and dedicated to exceeding them.

5. Closely track company and district inventory levels and maintaining effective vendor relations to ensure timely stock deliveries and continual business operations.

6. Proficient in Microsoft Windows operating system and Excel.

Experience 03/01/1993-Present Lowe’s Home Center Marion, IN 46953

Store Manager

All aspects of store operations, including staff development, merchandising, marketing and financial reporting.

Planned company recruitment efforts and directed subsequent training covering customer service principles and other staff development initiatives. Supervised staff of 140, including 15 management positions, instilling a team spirit and motivation to generate increasing sales and profits.

Managed employee scheduling and conducted periodic performance evaluations. Tracked company sales trends and bottom line profits for presentation to senior management. Recognized for building a team whose provision of top-notch customer service proved instrumental in exceeding forecasted sales by 20% and profit by 30%.

03/01/1990-03/01/1993 Big R Stores Kokomo, In..

District Manager

Rapidly promoted to increasingly responsible positions for growing retailer.

Formulated marketing strategies for district of eight stores in the Midwest and directed budgeting and financial reporting.

Successfully oversaw construction and merchandising of 97,000-square-foot flagship store and relocation from 28,000 square-foot facility.

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