Customer Service Administrative Assistant

SHARON HOFFMAN

***********@*****.***

*** ***** **. ****, ** 19701 302-***-****

SUMMARY OF EXPERIENCE

Possess 10 years business experience. Demonstrated areas of expertise include but not limited to:

Excellence in Customer Service, Graphic Designer, Advertising concept development with an emphasis on brochures, posters, promotions and versatile catalog work.

Excellence in Customer Service Graphic Designer

Typography (creative and formal) Designing for Advertising Agencies

Administrative Assistant Coordinate Meetings

Prepare Corporate Reports Receptionist – Managing Phone lines

PROFESSIONAL EXPERIENCE:

Sharon Marie Books – Self Employed 2002 – present – Custom Design books and Journals

• Personalized attention; creating the perfect design for my customers

• Implement and develop technical construction for all product

Freelance Designer:

• Mary Kay Cosmetics

o Custom Business Cards

• Vanguard, Valley Forge, PA

o All production – including editing poster, brochures and direct mail

o Burning files to cd using Flight Check, proofing and approving for print

• Bank One, Wilmington, DE

o Edit direct mail, inserts, self-mailers, credit card art, poster etc.

• Philadelphia Safe and Sound, Philadelphia, PA

o Design invitation packages (RSVP cards and envelopes)

o Design newsletters, ads and brochures

o Liaison between Design and Print to ensure specs/corresponding information for the projects are correct and complete.

Advertising Specialty Institute, Trevose, PA – 08/2000 – 09/2002

• Design and produce business gift catalogs, magazines, advertising and collateral materials for customers.

• Assist in the design and implementation of promotional materials including mailers, sticker, faxes and brochures.

• Digital retouch, manipulation, and imprinting of promotional materials.

• Daily interaction with customers as liaison to coordinators providing clarity of specifications.

JPMorgan Chase, Newark, DE – Administrative Assistant - College breaks (summers 06/1995 – 08/1999)

• Coordinate meetings; prepare reports, receptionist directing calls, filings and all other duties as assigned.

EDUCATION/CREDENTIALS/AFFILIATIONS:

Moore College of Art and Design, Philadelphia, PA – May 2000

Bachelor’s Fine Arts

Major: Communication Arts; Concentration: Graphic Design

PERSONAL STRENGTHS:

Adobe Creative Suite CS4; Photoshop; Illustrator, InDesign, QuarkXpress, Adobe Acrobat and Preflight.

Most business machines and software – fax, copy, Macintosh platform, Microsoft Word, Excel, PowerPoint, etc.

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