RUSSELL G. WILLIAMSON

Cell 901-***-****

p2aoqf@r.postjobfree.com

KEY WORDS

Team building, project management, time management, manager, supervisor, senior manager, safety, hiring, evaluation, motivator, productivity, streamlining, won, licensed, winner, motivator, mentor, flexible, improved, partner, advanced, participation, reducing, improve.

SUMMARY OF QUALIFICATIONS

Accomplished operations senior manager with experience in transportation, retail management and direct sales that has strong interpersonal skills, teamwork, and is calm in chaos. Recognized for achievements in the following areas:

* Team Building

* Project Management

* Time Management

* Managed Pre-determined Budget

* Project Management

* Sales

* Area Safety

* Employee Motivation

PROFESSIONAL EXPERIENCE

ABXAIR, Memphis, TN 2006 – 2008

Vendor for DHL Inc. doing the domestic sorting and line haul for their ground freight operations.

Supervisor Sort Operations

Managed 40 hourly employees in the sorting, unloading, and reloading of over 25 inbound and outbound trucks nightly.

* Improved productivity by over 50% in three months through streamlining processes and holding employees accountable while serving as interim Area Manager.

* Corrected package scanning issues increasing accuracy from 70% to 95%.

* Improved hub safety with zero accidents / injuries during last five months of 2008.

* Collaborated with DHL to engineer streamlined process of operation, reducing the sort window and manpower needed.

ALLSTATE INSURANCE, Memphis, TN 2003 – 2007

Top personal lines insurance and financial company.

Sales Producer (2005 - 2007)

Sold personal lines insurance, and met daily cold call goals. Managed office one administrative assistant and one sales representative.

* Sold an average of one policy per day.

* Trained new sales staff in marketing and sales techniques.

* Trained administrative staff in software applications and customer service.

* Supported agency owner in becoming a Top Five Producer by increasing sales, community visibility, market networking with financial institutions.

Agency Owner (2003 - 2005)

Opened a scratch insurance agency.

* Sold over $250K in financial services, 283 policies, and 369 items within first 18 months of ownership.

* Won 2 sales promotions by meeting insurance and financial goals in each area.

* Licensed in Property / Casualty, Health, Life, and Variable Contracts (6/63 license).

FEDERAL EXPRESS, Memphis, TN 1979 – 2003

Leading global express company, moving over 3M packages daily.

Senior Manager Hub Operations (2001 - 2003)

Managed 5 frontline managers, over 250 hourly employees, 6 flights, and 25 truck routes per day for a 6 day operation.

* Won Area Best Safety Rate and On-Time Performance 3 times.

* Served as day sort Operation United Way Representative with 98% employee participation.

* Gained project management experience by planning start-up of postal sort operation.

* Managed a departmental budget worth $4M and held costs within guidelines.

Manager Hub Operations (1988 - 2001)

Managed the largest outbound flight area (LAX) in the Memphis Hub night sort operations.

* Improved area on-time departure performance from 85% to 98% effective on controllable delays.

* Mentored 11 hourly employees who advanced into front-line management with one becoming a Senior Manager.

* Partnered with engineering on monthly projections, new construction designs, and short-term operational maintenance changes to avoid disrupting the operation or incurring extra cost.

Full-time Courier (1983 - 1988)

Received documents and packages, loaded onto trucks, and delivered to customers throughout the metropolitan area.

Package Handler (1979 - 1983)

Attended college while working hourly positions in the Memphis Hub. Assigned Dangerous Goods Spill Clean-up duties.

EDUCATION AND TRAINING

150 Credit Hours, Business Administration, Crichton College, Memphis, TN

Anticipated Graduation 2009

COMMUNITY ACTIVITIES

Founding Member / Vice-President, BACA (Bikers Against Child Abuse)

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