Business Analyst/QA

KARISHMA SYED

Professional Experience:

• *+ years of professional experience in the field of Business Analysis, software development & quality assurance, Deep experience in mainframe application development and production support

• Worked as Business Analyst performing Requirements gathering, system analysis, design in financial services and Retail verticals supporting the mainframe applications

• Worked on different software development methodologies like Waterfall and Iterative from Requirement analysis to User Acceptance Testing

• Worked on enhancement projects and very proficient in impact analysis, coding & unit testing of COBOL/JCL components

• Having Good Experience on Trouble Shooting, Analytical and Problem-Solving Skills

• Designed and created Test Scenarios, Test Plans, Test Cases, and Test Scripts using both manual and automation

• Involved in User Acceptance Testing to find out if the software meets the user expectations and works as it is expected to

• Broad understanding of various stages of Bug Life Cycle using defect tracking tools (QC, Clear Quest) and SharePoint

• Versatile team player and with excellent analytical, presentation and communication skills with strong ability to facilitate easy and transparent exchange of information across the team

● Interacted with developers and other team members to ensure quality application and played a key role in timely delivery of the application

Technical Skills:

Programming Language & Scripting Technologies COBOL, JCL, SQL, VBScript, XML,HTML, JAVA

Defect Tracking Tool HP Quality Center 9.2/ 9.0, Clear Quest

Database Technologies Microsoft Access , DB2 & VSAM

Platforms (OS) Windows XP/Vista/Windows 7, Windows Server 2003, UNIX, MS-DOS

MS Office and Reporting Tools

Outlook, Access, Excel, Word, Power Point, MS Project 2007, Adobe 7

SharePoint 2007

Production/Incident Mgmt Tools Remedy

Professional experience:

Citi Financial Baltimore, MD March 2011 – Till date

Role: Business Analyst

Application Support and Enhancements

The scope of the project was to analyze existing applications for the Citi Financial North America into One Main Financial and Citi Financial Services. As part of this project (Genesis II) the functional & technical design documents were created and reviewed with IT and business users

Responsibilities

• Meetings with business users to understand the scope of functional changes

• Analyzing the programs and prepare the Functional specifications for change requests.

• Detailed Impact analysis and specifications were written and analyzed

• Detailed Test requirements and specifications were written and analyzed

• Supporting System, Regression and Database testing.

Environment: Business Intelligence, Data Warehouse, IBM Mainframe, PowerPoint, SQL Server

Best Buy Minneapolis, MN October 2008 to July 2009

Role: Business System Analyst

Application Support and Enhancements

The scope of the project was to analyze upcoming enhancements for the inventory management system. As part of this project the archival programs were also enhanced and new programs were built.

Responsibilities

• Managing the work intake process (change requests, production issues and enhancements)

• Analyzing the programs and preparing the program specifications for change requests.

• Compliance with Best Buy IS Organizations development standards

• Validated tests by crosschecking data in backend using SQL Queries.

• Detailed Test requirements and specifications were written and analyzed.

• Supporting System, Regression and Database testing.

Environment: IBM Mainframe, COBOL, JCL, DB2, Test Director

Lehman Brothers NYC, NY March 2005 to September 2008

Role: Business Analyst

System Enhancements - SSR (Smart Stream Reformatting):

Equity and fixed income sales, trading and research, investment banking, private equity and private client services.

Lehman Brothers (LB) maintains leadership positions in equity and fixed income sales, trading and research, investment banking, private equity and private client services. Consistently ranked among the world’s top investment banks, the Firm’s network and access to local and international markets enables it to quickly and effectively solve it clients’ diverse financial needs

Responsibilities

• Identifying the project objectives and deliverables working with business teams

• Creating project requirements documents, system design documents

• Resolution of user query regarding problem in the system

• Collaborated with internal business units to create and document analysis specifications

• Providing reports or special information needed by user

• Interacted with QA team and created test plans, test data in mainframe environment

• Actively Coordinated with the offshore development team and managed the different stages

• System Testing support

Environment: IBM Mainframe, COBOL & JCL

Best Buy Minneapolis, MN April 2004 to February 2005

Role: Application Development – Developer

Field Expansion Project:

The Objective of this Project is to enhance Best Buy Mainframe Applications in order to handle 14-digit UPC number by expanding the size of UPC (Universal Product Code) from 11/12 to 14. Best buy IS Organization has in scope the expansion of UPC number to be used as GTIN (Global Trade Identification Number). This was in view of the announcement made by the Uniform Code Council that all North American retailers and trading partners who presently scan the 12-digit U.P.C. symbol (now known as UCC-12) should be capable of scanning EAN-13 symbols by January 1, 2005. The UCC is also recommending that North American companies update and expand their databases, systems and applications to accept data structures up to 14 digits in length.

Responsibilities

• Analysis of impacted applications and the components for field expansion

• Development & Execution of scripts to identify the impacted code

• Coding and Unit Testing

• System Testing support

• Responsible for coordination between the various interfaces and the impacted applications

• Developed SQL queries for database testing.

• Compliance with Best Buy IS Organizations development standards

• Validated tests by crosschecking data in backend using SQL Queries.

• Detailed Test requirements and specifications were written and analyzed.

• Performed System, Regression and Database testing.

Environment: IBM Mainframe, COBOL, JCL, DB2, Test Director

Michelin Tires Corporation, IL March 2003 to March 2004

Role: QA Tester

QA Testing – Mainframe Applications

This was for the QA of maintenance activities for Michelin’s corporate, commercial and manufacturing applications. The project was a part of Michelin’s overall process of reengineering their business processes, seeking to integrate recent advances in computing technologies more closely with their business functions.

Responsibilities

• Preparation of Test Data

• System Testing – Execution

• Defect Tracking and Management

• UAT Support

• Regression and Database testing.

Environment: IBM Mainframe, COBOL & JCL

Real Estate Portal – QA Support June 2002 to November 2002

QA Testing of Real Estate Applications

Testing Support

The project was to support the QA to enhancements and developments of the real estate portal. The real estate portal had business functionality of providing customized data for users to search for real estate (flats, houses and land).

Responsibilities

• Review of requirements and building test scenarios and test cases

• Preparation of Test Data

• System Testing – Execution

• Defect Tracking and Management

• UAT Support

• Regression and Database testing.

Environment: Java, HTML, XML

Contact this candidate