Experienced Administrative Professional

TREVOR WARD

Positions held: Senior Administrator · Administrative Manager · Project Coordinator · Customer Account Services

Areas of experience: Project Management - Senior Administration - Account / Sales Support – Executive Services - Customer Relations - Staff Training - Procedural Assessment - Report Processing and Utilization – MS Office

Objective: An experienced Administrative Professional with a varied background in financial, sales, political and media industries; including extensive experience in project management, statistical assessment, supervision / management and inter-dept. communications. I am seeking a position, which will apply my experience, and test my skills in a practical environment, which encourages contribution and growth.

Employment: Customer Accounts Rep - Trinidad Benham Corp. June ’07 - Present

· Account administration and processing for over 200 assigned accounts.

· Coordination of plant production, transport, finance/credit and sales depts.

· Inventory assessment, which lead to prioritizing and foreseeing problematic accounts and establishing resolutions well in advance.

· Responsible for researching associated charge-backs and deductions on accounts held, and reporting to upper Departmental and VP level management on conclusions.

· Completion of Time Management reports for all major accounts and utilizing results to form resolutions.

· Contributed to cross-training department members concerning an additional 350+ accounts.

Senior Administrator (to the Executive) - Jackson National Life (Temp) Denver, CO Mar ’07 – May ‘07

· Management of all office Administrative support to the President and Senior Executive Administrator.

· Coordinated travel plans, reference material and financial expense reports for the Executive Office

· Ensured a live communication at all times between all other Executives and VP’s throughout the day both in and out of the office; including management of Outlook calendars.

· Maintained all company submissions and communications to the Executive offices.

Project Coordinator – Family Marketing Network (Temp) Greenwood Vlg, CO Nov ’06 – Mar ‘07

· Managed a small team of junior admin and accounts staff for processing of all invoicing, billing, collections and payments.

· Responsible for finalizing all financial and media submission reports for the corporate office.

· Worked independently of the Head office, while still reporting to the CEO (in New York) and providing support to all national advertisers when needed.

· “Point-of-contact” for all publication queries and authorized to create and implement new policies to deal with arising issues within the company.

Administrator / Dispatch Manager - Highland Water (Temp) Denver, CO Sep ’06 – Nov ‘06

Senior Administration Manager (Accounts and Sales) - Pure H2O, Galway, Ireland Aug ‘05 – Jul ’06

· Executive Assistant to CEO.

· Customer Services Coordinator

· Responsible for coordinating 40+ external Sales staff

· Financial application validation, processing and approval.

· Report on National team’s performance to Company Director.

· Compiled and presented management with sales analysis and statistical performance reports.

Senior Administrator / Travel+Project Coordinator - Irish Government, Dublin, Ireland Mar ‘01 – Apr ‘05

· Answered to Head of the Governmental Travel Unit, and the Head Clerk of the Senate.

· Policy management, which led to creation of the official, Parliamentary Travel Unit guide.

· Instructed senior staff in the Dept. in all database system and administrative procedure.

· Project Coordinator for large travel events for political staff and their entourage.

· Visa processing and secure bookings to ensure deadlines were met for travel episodes.

· Executive assistant to Parliamentary Committee / Political Staff. (20+ members)

· Performance management and assessment within Irish Government Administration.

Education: Inchicore College - Dublin, Ireland

Business Administration and Information Processing (1999)

European Institute of Professional Education

Processing Systems and Presentation (1999)

Contact this candidate