Director

JOHN WEBB

**** ** ****** ***. • Oakland, CA ***11

Phone: H510-***-**** • M510-***-****

E-MAIL: ********@***.***

EXECUTIVE SUMMARY

• Over 20 years experience in various roles within information technology environments

• Led teams of 250+ employees, contractors and consultants within Fortune 500 organization

• Over 14 years experience with HR, Payroll, Benefits, Financial, Supply Chain and CRM implementation and support

• Over 20 years experience leading application development and infrastructure teams

• Direct responsibility for planning and managing annual IT budgets in excess of $75M(opex and capital)

• Direct responsibility for $500M+ multi-year programs

• Four years manufacturing industry experience

• Ten years of health insurance industry experience

• Three years of communications industry experience

• Four years of transportation industry experience

CAREER HISTORY

Kaiser Permanente, Oakland, CA

Executive Director – Enterprise Applications (Feb. 2008 to June 2010)

Information Technology leader responsible for consolidating Kaiser’s multi-regional financial/supply chain systems onto a single platform. Responsibilities include leading a large team of employees and consultants in a multi-year $500M effort to define, design, build, test, deploy and support PeopleSoft’s Financial and Supply Chain systems onto a single platform. Modules being implemented include General Ledger, Accounts Payable, Purchasing, Inventory, Project Accounting, Fixed Assets, Enterprise Performance Management Analytics(EPM & Cognos), eProcurement, eSettlements, Handheld Receiving & Inventory Management, Imaging and Workflow. These applications will be used by regional Care Delivery, Pharmacy and Health Plan organizations as well as our National Program Offices, Facilities and Information Technology organizations. Currently, Kaiser’s 8 Regions, Information Technology and Program Offices are utilizing 80+ platforms to support their various Finance and Supply Chain operations.

RESPONSIBILITIES:

• Project Planning, Staffing, Risk Management, Financial Management, Compliance, Issue Management

• Infrastructure (hardware, operating systems, database, application monitoring, instance management)

• Executive and Stakeholder Engagement and Reporting

• Establish and Maintain Program Roadmap, Business Case Refresh and Benefits Realization

• PeopleSoft Applications, Handheld Application Configuration and Device Management

• Imaging Platform and Chart field Translation Toolset

• Integration, Analytics, Legacy System Remediation (300 legacy applications)

• Business Case, Strategy, Value Realization, Regional Engagement Management

• Implementation Partner Selection and Management

• Design, Solutioning, Configuration Management, Data Readiness, Development, Conversion, Cutover

• Scope Alignment and Management

• Non-Prod Infrastructure (50+ application sets – dev, test, training, demo, sandbox, prod support, staging, performance)

• Systems, Integration and Performance Testing

• 8 Direct Reports, 300+ indirects (employees, consultants, contractors, offshore MSP)

• Production support, process design and implementation of ITIL service support and delivery

EDS, Dallas, Texas

Executive Managing Director - Enterprise Applications (Dec. 2006 to Feb. 2008)

EDS and Towers Perrin have partnered together to create a new company called Excellerate Human Resource Outsourcing. Excellerate will provide clients with the ability to totally outsource their complete or partial global HR/Payroll systems and administrative functions. SAP platform will be complimented by best in class point solutions (Documentum, Cognos, Kronos, KCRS, SuccessFactors, Workstream, Taleo, Siebel CRM, etc.) for time and labor, workforce administration, analytics, content management, recruiting and staffing, training, compensation, etc. These applications will be integrated, via web services, using SAP’s Netweaver Enterprise Application Integration toolset and presented via a custom built Employee/Manager Self Service Portal. I had responsibility for product design, build, test, conversion, integration and deployment of all applications.

ACCOMPLISHMENTS AND RESPONSIBILITIES:

• Implementation of SAP for Cardinal Health

• Planning, Staffing and Budget Oversight

• Design of core global HR/Payroll application

• Oversight of Timekeeping(Kronos) and Recruiting & Staffing implementation/integration

• Process definition and design for service offering

• Conversion from existing WFA and Payroll platforms

• Infrastructure setup and support

• Upgrades and refresh of vendor software

• Client relationship management

• Multi-vendor management – hardware, software, network, etc.

• Testing – Unit, System, Integration and Parallel

Brink’s, Incorporated Dallas, Texas Feb. 2003 to Oct. 2006

VP, North American IT (June 2004 to Oct. 2006)

I was responsible all North American IT operations including: Application design, development and support, ERP back office applications, Service Support Desk, Global Network Operations, Infrastructure/Datacenter, Databases, Operating Systems, IT Strategy, IT Finance, Testing, Tools, Methodologies, Project Office, Compliance, Disaster Recovery, Staffing and Risk Management.

ACCOMPLISHMENTS AND RESPONSIBILITIES:

• Identified strategic and innovative uses for technology to drive business growth and profitability

• Daily client interaction at every level (relationship management, business/technology alignment, sales support)

• Implementation of ITIL – Service Desk, Service Request, Incident Management, Change Management, Release Management

• Development of a technology vision and strategy that aligned and supported the business strategy

• Led directors, architects, functional leads, business analysts, developers, project managers to ensure successful delivery and benefits realization

• Infrastructure design, installation and support (Wide Area Network, Servers, SAN)

• Disaster Recovery/High Availability data center setup and support

• Telecom, Operations, Hardware

• First & Second Tier Service Desk

• Database and OS administration (Oracle, MSSQL, AIX, Windows)

• Budget planning

• Sarbanes Oxley assessment, remediation and compliance

• Lead global ERP implementation of PeopleSoft HR & Oracle eBusiness Finance, CRM, Hyperion HFM(consolidation and reporting) and planning

• Establishment of Project Management Office(PMO), methodologies and process improvement initiatives

• Vendor identification, negotiation and management

• Project Portfolio review, management and presentation

• Application design, development and support (.Net Framework) (Agile/Waterfall methodologies)

• Selection, engagement and management of offshore application development vendor

• Mentoring leaders and building their capacity to assume more significant roles

Brink’s, Incorporated (cont.) Dallas, Texas Feb. 2003 to Oct. 2006

Director, Business Systems and Application Development (Feb. 2003 – June 2004)

Reporting to the VP - North American IT, responsibilities included planning, design, implementation and support of all ERP systems. ERP portfolio consisted of Oracle (HR/BenAdmin), Oracle Finance (AP, AR, GL, PO, AM), Hyperion HFM and Planning, Kronos Timekeeping and internally developed billing solutions. Managed budget of $12M and staff of 32 IT professionals including Managers, Sr. Developers, Database Administrator, AIX Administrator and Business Analysts.

• Migrated ERP systems, support and infrastructure from former headquarters in Darien, CT

• Application develop teams utilized .Net framework to develop mission critical applications

• Established new staff, procedures and support model

• Oracle eBusiness Financials implementation and centralization of payables

• PeopleSoft 8.8 implementation of HCM, BenAdmin, ADP integration

• Implemented Hyperion HFM, Hyperion Planning and National Billing

• Built dashboard and other strategic reporting capabilities via Business Objects

• Implemented Unicru as our company wide web based recruiting and staffing application

• Centralized timekeeping by implementing Kronos in our 200+ U.S. branches

• Vendor identification, RFI/RFP, selection and implementation

Citizens Communications Dallas, TX

Sr. Director of ERP and Application Development (Sept. 1999 to Feb. 2002)

Citizens Communications, a full-service communications provider offering telephone, television and internet products & services in rural areas and small and medium-sized cities around the country. Citizen’s consists of approximately 2.5 million customers, more than 10,000 employees and over $2.5B in revenues. Company relocated to Rochester, NY.

ACCOMPLISHMENTS AND RESPONSIBILITIES:

• Development, implementation and support of mission critical operational applications

• Implementation and support of SAP Financials

• Implementation and support of PeopleSoft HR/Payroll/BenAdmin

• Implementation and support of Ariba ORMS (supply chain application)

• Relationship management with company departments such as Sales and Marketing, Operations, IS, Network Engineering, DSL, Call Centers, Finance and Acct.

• Quality Assurance (Mercury Product Suite)

• Communication of team goals and accomplishments, performance of existing applications, system outages, ongoing project status, development strategy and future application development schedule

• Roll out of application development and project management methodologies

• Migration of data center from Stamford, CT to Dallas, TX

• Management of hardware and software vendors

• Budget development and execution, issue resolution, strategic planning, project oversight, process improvement, instance strategy, integration, upgrades, fixes and reporting

ACCENTURE Dallas, Texas

Sr. Manager, ERP Practice (June 1998 to Sept. 1999)

Accenture is a global management consulting, technology services and outsourcing company with a historical theme of continuous innovation and rapid transformation. In 1999, Accenture had achieved more than a decade of tremendous growth, with net revenues exceeding US$9.5 billion and more than 75,000 professionals in 47 countries delivering to clients a broad range of consulting, technology and outsourcing services and solutions.

ACCOMPLISHMENTS AND RESPONSIBILITIES:

• Worked closely with client to ensure we continued to be viewed as the preferred PeopleSoft implementation partner

• Engagement responsibility for PeopleSoft implementations in large manufacture operation

• Texas Health Resources – HCM(HR, Benefits), FMS (GL, AP, AR, PO, Projects, Budgets)

• Large retailer - HCM, Payroll, BenAdmin

• Provided program oversight support for IT engagements at customer sites

• Solution definition, software evaluation and selection

• Identification of potential account growth opportunities

• Issue resolution and corrective action planning

• Establishment of technology infrastructure

• Cost control

• Project staffing

• Software vendor management

• Change management

EDS, Dallas, Texas

Director – Health Care Payer Strategic Business Unit (1986 to 1998)

ACCOMPLISHMENTS AND RESPONSIBILITIES:

• Key player in the establishment of ERP practice

• Engagement responsibility for major clients

• Clients included BCBS of Mass, Anthem, Empire BCBS, NASCO and EDS’ internal Benefits Adminstration

• Establishment of team worksite and delivery teams

• Project planning, financials management, scope identification, application testing and roll-out

• Client relationship management

• Oversight of large application and infrastructure programs/projects

• Vendor management – hardware, software, network, etc.

• Software development, implementation and support

• Mentoring project managers, developers and analysts

A.S. Computer Science, Watterson College, December 1985

EDS Operations Development Program

EDS Systems Engineer Development (SED) Program

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