IT Business Analyst

Kevin Lewis

***** ***** ***** **. *** ***

Pineville, NC 28134

704-***-****

*****.*****.**@*****.***

Objective

A challenging and rewarding entry level Information Technology position

Technical Skills

Operating Systems: Windows 97x, 2000, XP, Vista, Windows 7, Mac Leopard OS

Office Applications: Microsoft Word, Excel, PowerPoint, Outlook(All Versions)

Browsers: Mozilla, Internet Explorer, Safari, Google Chrome

Search Engines: Google, Yahoo, Ask, Bing

Email Applications: Yahoo, Gmail, Outlook, Hotmail, Wireless Sync, E-fax

Networking: Basic knowledge of setting up a network(LAN), CDMA, Wireless Signal

Security: Familiarity with HexEditor, S-tools and Firewalls

Hardware: Installing Memory, Cd-Rom, Keyboard, Mouse, Webcam, Monitor, Speakers, Fax ,Copiers, Printers

Software: Installation of Consumer Software and Limited Business Software

Experience

University of Phoenix

Enrollment Counselor/Advisor, 11/2008-Present

Achievements

Action Jackson Award for Generation of Referrals (6/5/2009)

Certificate of Achievement for working well with other departments for 2009 year

New Student Orientation Presenter (October 2009-Present)

Job Qualifications

• Prospecting to discover potential students and obtain referrals.

• Set and conduct interview appointments to gauge students academic ability

• Assist students with understanding of Online Learning System and Enrollment Process

• Conducted New Student Orientation to help students understand expectations of degree program

• Consistent Follow-up, Meet and exceed Monthly goal expectations

Verizon Wireless

Sales Consultant, 11/2004-11/2007

Achievements

Maintained 141% of sales quota for the year of 2006

Highest Data Sales for Store Location for 2006 and 2007

Job Qualifications

• Complete sales process with current and new potential customers

• Meet and exceed sales quota each month to meet current store needs

• Mentor new employees in sales methods and company policies

• Handle all Small Business Prospecting and Sales for the store location

• Keep up with changing technology of the company and wireless industry

Education

University of Phoenix, Charlotte, NC.

Masters of Science in Business Administration, 2011

American Intercontinental University, Atlanta, Ga.

Masters of Science in Information Technology, 2006

University of South Florida, Tampa, FL.

Bachelors of Science in Psychology, 1998

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