Installation Technician

Location:

Salary:

negotiable

Posted:

December 13, 2009

Stephen Jeffrey Insley

Experience Installer

September 1998-Oct 2009 AT&T, Wyoming, MI

 Installation of Nortel phone systems

 Installation of Valcom and Bogen Paging equipment

 Installation of Polycom HDX video conferencing equipment

 Structured cabling of large and small commercial businesses

 Customer service representation/Customer Service Award first two quarters 2009

 Assuming tasks and responsibilities of the general foreman while ill or on vacation

 Project Management

 Site surveys

 Troubleshooting

General Laborer

March 1998-September 1998 Electrolux, Greenville, MI

 Assembly of refrigerator parts

 Quality Control and Inspection

 Inventory

 Packaging

Education Grand Rapids Junior College, Grand Rapids, MI

August 1990-February 1991

 Certificate of Auto Body and Industrial Painting

 Norstar-Plus Modular ICS 4.0 AND Voice Mail 4.0 Installation, Maintenance and Database certification

 BICSI registered cabling installer Jan. 2000

 Norstar Familiarization CBT Test

 Business Communications Manager 3.6 boot camp

 Business Communications Manager 3.6 hardware overview, installation and core voice programming

 Business Communications Manager computer telephony integration training

Interests Avid mountain biker, golfing, and spending time with my family

Achievements 100% Attendance Award 2008, Numerous customer service awards, Outstanding safety

record

References References are available on request.