Customer Service Medical Billing
Resume:
Cheryl A Jackson
***** ***** *******, *******, **, 77090
832-***-**** *******@*****.***
Objective
I am seeking a position within a company for long term employment with opportunities for growth and advancement.
Education
Spring Woods High School 08/2007 – 05/2001
High School Diploma
University of Houston 08/2001 – 04/2004
Graphic Design
National Institute of Technology 08/2005 – 04/2006
Medical Billing and Coding / Diploma
Skills
Microsoft Office (Word, Excel, PowerPoint)
10 Key by Touch
Medical Billing
Insurance Verification
Customer Service
Experience
Memorial Hermann (ROID) 09/2007 - Present
Patient Access Representative, Quality Assurance Coordinator, Manager Patient Business Services
Responsibilities
Collections
Insurance verification and ensured all notifications and authorizations are completed within the required timeframes.
Establishing payment arrangements, discussing payment options and screening for eligibility.
Monitors, reviews and resolves patient account issues on assigned reports for data integrity.
Researching and correcting AR Audits followed by proper training within the divisions with staff.
Designed training material, procedures and process for staff within division
Trains, monitors and evaluates staff as necessary.
Manages assignments and the daily operations of the department.
North Houston Medicine, Tumor and Blood Clinic 06/2006 – 01/2008
Insurance Verifier / Front Desk Receptionist
Responsibilities
Insurance Verification
Scheduling Patients
Billing
Collections
Customer Service
Contact this candidate