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Engineer System

Chennai, Tamil Nadu, 600063, India
$60000 per year
June 10, 2010

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F*, First Floor,

Plot No.*, Mahalakshmi Flats,

Nobel Cross Street,

Srinivasa Nagar,Peerkankaranai e-mail:

Chennai – 600 063 Cell: +91-975*******


Seeking an opportunity in Information Technology Management that can utilize my experience, provide a challenging atmosphere and opportunities for technical growth.

Having worked more than 6 years of successful experience in the field Customer supports, System Integration, System Administration, Team management with vast experience in technical support.


• Configuring, implementing, troubleshooting LAN, WAN etc.

• Configuring, implementing, maintaining and administering medium and large Windows 2000/2003 network.

• Implementation, administration and troubleshooting of Exchange 2003 Server.

• Configuring, troubleshooting and providing mailing solutions to medium and large enterprises.

• Configuring and implementing the Antivirus Server of Symantec Corporation.

• Extensive experience of working on various hardware platforms like Dell, HP, Compaq, IBM etc.

IT Skills

 Operating Systems

o Windows 98, Windows 2000 (Pro, Server ), Windows Xp, Windows 2003(Enterprise Server)

Redhat Enterprise Linux

 Mailing & Workgroups

o MS Exchange 2000, MS Exchange 2003, Outlook 2003, Outlook Express,Lotus Notes

 Applications

o Internet Information Server 6.0, Office 2000/2003

 Antivirus & Backup software

o McAfee Group Shield 6.0 for Microsoft Exchange, Norton Antivirus Edition,

o Windows 2003 backup utility

 Remote Connectivity Tools

o Terminal Services Client, NetMeeting

 Hardware

o Intel Xeon processor Assembled server, Compaq Proliant, Dell Poweredge, IBM Servers


o B.C.A - (Bachelor of Computer Application)

Alagappa University - Karaikudi.

o COPA - (Computer Operator and Programming Assistant)

Trichy Computers - Trichy.


o DCHN - (Diploma in Computer Hardware & Networking)

Career Brighten Computers - Pudukkottai.

o RHCE - (RedHat Certification Engineer)

STG International Ltd - Chennai.

o MCSE - (Microsoft Certificate System Engineer)

Sansbound Solutions Pvt.Ltd – Chennai.

Professional Experience





Nov 2006 to till date

Dream ware InfoTech


System Administrator

March 2005 to Oct 2006



System Engineer

Sep 2003 to Feb 2005

Raghav Computers


Customer Support Engineer

Detailed Professional Experience:

Dream ware InfoTech, Chennai.

Nov 2006 - till date

System Administrator

o Installing and administering Windows 2000/2003 servers.

o Administration of servers included user account creation; manage login/profiles, monitor systems activity/security, file system administration, systems devices and network services, backup/restoration of user’s data, system performance monitoring.

o Administration, Troubleshooting and performance tuning of Exchange 2003 Servers, Outlook client mail system.

o Configuring clients like Outlook 2000, Outlook Express and Outlook Web Access for protocols MAPI, POP3, IMAP4, HTTP and SMTP

o Maintaining Internet connectivity with ISDN and Leased line.

o Network planning, designing and implementation of structured cabling.

o Diagnosed resolve network connectivity issues throughout the organization.

o Configured DNS, DHCP and WINS over the LAN/WAN.

o Responsible for administration of whole systems and Internet connection.

o Maintenance of LaserJet, HP Printers and providing solutions for all hardware & software related issues.

o Responsible for Backup and Recovery of ADS and Exchange Database.

o Installed and configured ARC server for backup.

o Supporting for all software and hardware problems.

o Installation of Hot fix, Patches, Service packs etc.

Shreetech Pvt. Ltd., Chennai.

Mar 2005 – Oct 2006

System Engineer

o Assembled Intel, Cyrix and AMD based computer systems.

o Installed and configured Microsoft based LAN.

o Assisted in troubleshooting user problems relating to Operating System issues (Win9x, and Win 2000, XP), Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity.

o Performed upgrades, installation of software and drivers and essential desktop troubleshooting.

o Installed logical printers on a print server and preparing print server to host clients. Troubleshooting hardware peripherals like printers modem etc.

o User rights and permission, disabling and enabling accounts, file and folder permissions and configuring security templates as per need.

o Assisted on on-site visits and hardware troubleshooting and local system upgrades.

Raghav Computers, Trichirapalli.

Sep 2003 – Feb 2005

Customer Support Engineer

o Attending the service calls by visiting the customers place on time and resolving computer hardware and networking related issues.

o Building PCs from scratch, providing customized hardware solutions and upgrades.

o Trouble shoot with PC hardware, start up, networking problems.

o Formatting, Loading Operating System, Software Installations.

Personal Details:

Father’s Name : S.Kuppusamy (late)

Sex : Male

Date of birth : 22nd May 1983

Languages Known : English, Tamil

Nationality : Indian

Passport Details : G9560450

Permanent address : T.S.No:2974/3 east 3rd street,



I declare that the particulars given above are true to the best of my knowledge and belief.

Date : yours faithfully

Place : Chennai


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