Sales Engineer
Resume:
Maan Al-Abdullah
*******@*******.***
WORK STATUS:
US Citizen
EDUCATION/CERTIFICATES:
Virginia Commonwealth University
Master of Business Administration with a concentration in Finance
GPA = 3.7
06-2008
Caterpillar Certified Sales Professional
04-2001
Jordan University of Science and Technology
Bachelor of Science in Mechanical Engineering
GRDUATION PROJECT:
A proposition of efficient energy use in gas transmission lines
SKILLS:
• Proficient in Microsoft Access, Excel, Word, PowerPoint, and outlook
• Proficient in Sales softwares such as Siebel, Funnel Management, Sales Logix, DBSi (Dealer business system)
PROFESSIONAL EXPERIENCE:
Nov 03 – Dec 08
Sales Engineer of Caterpillar Equipment, Al-Bahar Company (Caterpillar Dealer)
Provided technical support to targeted customers and performed consulting projects
Closed distinctive multimillion deals in the region
Managed activities towards a broad-base customer accounts, coached a team of product support and service engineers to develop a plan to anticipate and to promptly address customers’ needs
Understood customer’s business objectives, and used a business value approach (such as machine life cycle cost, equipment investment analysis) to encourage buying decision
Worked closely with customers in their short- and long-term planning, and developed equipment replacement program
Aug 02 – Aug 03
Export Sales Engineer, Al Jaber Group
Handled a broad market in terms of sales of oil, air, fuel hydraulic filters through excellent information intelligence from commercial centers in embassies and the chamber of commerce of the target country/region
Established many commercial alliances with renowned companies in the territory
Took a major role in setting pricing strategies that are in line with our product positioning
Jan 02 – Jul 02
HVAC Engineer, Awal Refrigeration and Air-Conditioning
Designed duct routings and determined A/C units capacities required
Conducted sites supervision, and worked as a quantity surveyor
Prepared pricing and bids for government tenders, followed up tenders, and negotiated with A/C units suppliers
COURSES AND TRAINING:
Date Course/Training Location
June 2008 Caterpillar Certified Sales Professional Caterpillar Campus
May 2008 Used Machines Inspection and appraisal Training Saudi
March 2008 Equipment Knowledge, Solution Selling Workshop Spain
Jan 2008 Sage SalesLogix Software Kuwait
July 2007 Sales Effectiveness Process & Competency Models Course. Kuwait
June 2007 Funnel Management Software Training (Software that manages sales opportunities). Kuwait
Jan. 2007 Introduction of New Versions of Caterpillar products Spain
Mar. 2006 Caterpillar Loaders and Excavator Sales Training Spain
Feb. 2005 Qualifying & Closing (Sales Skills), Product knowledge
UK
Feb. 2005 HIAB Cranes features & HIAB Software Utilization (Truck Cranes) Kuwait
Jan. 2005 • CRM – Customer Relationship Management
• Siebel Kuwait
Oct. 2004 The Counselor Salesperson Course Kuwait
June 2004 Caterpillar equipment features and selling their value,
Sales Skills course Belgium
April 2000 Total Quality Management (TQM) course
Jordan
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