Quality Assurance Engineer

Software Quality Assurance

Summary of Qualifications

 Working skills in front-end, back-end QA testing of client / server and browser-based applications, contributing throughout QA cycle, communicating across all departments

 Hands-on experience in healthcare, utilities, accounting, publishing fields; medical data research, information delivery; proof-reading, summary writing

 Expertise in analyzing requirement specifications, developing test plans, test cases, test scripts

 Proficient in automation tools, HP Functional Testing suite, TD/QC, WR and QTP; robust PC skills (Excel, Word, PowerPoint, Access); Google docs

Operating Systems / Databases / Testing Environments / Testing Tools

Windows XP/2003/Vista // Oracle (10g/11g), MSSQL, Pervasive 10 // HTML, XML, JAVA, PL1, .NET, VB, ActiveX, VBscript, SQL, IIS, VNC, VPN // TOAD, WinSQL, SQL* Plus // Mercury Interactive WinRunner 9.2, Test Director 8.0;HP QuickTestProfessional 10.0

Professional Experience

Coursework in Oracle DBA at Merrimack college, N. Andover, MA 2010

Senior QA Engineer, Oracle Corporation, Burlington, MA 2007–2009

 Defined and created comprehensive test plans adhering to industry standards in meter management, load analysis, statistics, billing with proprietary rules language; ensured new and existing components being released are reliable, defect free, and function as documented in product development release process

 Designed, wrote, maintained, and executed automated and manual tests, with certification data and baselines for Windows and web applications against RDB, BTE; in csv, XML and full-text formats; compared output with WinCommander, wdif, and other data comparators

 Maintained test environments and automation servers on 8 networked machines

 Executed functional, performance, security, acceptance, i18n, L10n, front-end, back-end tests, version control during release cycle on multi platform servers; correlated cascading runs of 2–3 simultaneous regressions on 4–5 computers for comparative results; wrote over 950 bugs

 Effectively and timely, on site and remotely, communicated problems through organizational Bug DB to managers, business analysts, development, DBA, network administrators, documentation team, providing details and suggestions, following up to resolution

 Completed all platform reviews and checklists adhering to scheduled milestones

QA Engineer, Lodestar Corporation, Peabody, MA 2000–2007

 Set up test environments, re-imaged operating systems with Ghost software, created and updated database qualifiers, configured security, installed products

 Tested software against specifications (performance, functionality, negative, localization, internationalization, stress testing, security, Y2K, and GUI)

 Tested patches, annual and intermediate releases shipped to customers, maintained baselines

 Documented test results and test defects in Lotus Notes and Test Director; followed through for closure; proofread product documentation, release notes

 Collaborated with development and DBA in testing new products, ballot enhancements, helpline calls, and individual bugs

 Created end-to-end expandable automation: over 1,000 individual WR tests brought together in suites to regression test builds, releases to ensure accuracy, consistency and completeness of developed software

Accounting Software Operator, Elgart and Co., CPA, Brookline, MA 1998–2000

 Beta-tested Unix/Windows-based accounting applications for CPA Software Co. -- general ledger, balance sheets, cash flow statements, property and assets depreciation, loan schedules, investment (stocks, bonds, derivatives) amortization, individual and business income tax return packages -- for functional problems with reproducible test results at conversion the accounting package from Unix platform to DOS/Windows environment

 Processed financial statements for company’s 200+ clients; managed bookkeeping spreadsheets and office documentation; ran tape DB storage, backup, and recovery with BackOffice Small Business Server on Windows NT Server

Other Relevant Experience

Russian Translator, Translation and Assessment Center at Boston School Authority

Abstract Writer, Medical Reference Journal

Medical Information Researcher, Russian Healthcare Information Research Center

Proofreader, ‘Social Sciences and Modern Times’ Publishing Division

Education & Professional Development

Coursework: SQL, DBA, Software Quality Assurance Training Program; Advanced courses of WinRunner; WinRunner 7.0 for the Web; MS Word 97 Level Two; Computerized Accounting Training Course; Medical terminology; Informatics and Techniques of Medical Information Research & Retrieval

Moscow State University of Foreign Languages: BA, English

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