Administrative Assistant Account Executive

Leona Mitchell

*** ****** ****** ** * Phone:

Atlantic Beach, FL 32233 ********.*****@*****.***

Career Focus

Strong ability to work within teams and multi-task projects under strict deadlines. Well-qualified professional adaptive to changing market conditions. Demonstrated ability to provide leadership to an organization with a focus on revenue and product longevity.

Summary of Skills

● Proficiency with Microsoft Office and web-based reporting tools

● Experienced in Peachtree software

● Procedure and process review and

● Bank reconciliations development

● Experience with conflict resolution ● Experience in both public and private

● Negotiation skills accounting environments

● Complex problem solving skills ● Solid understanding of consolidations

● Excellent oral and written skill.

Accomplishments

Accounting Skills

● Operated computers programmed with accounting software to record, store, and analyze information.

Data Verification

● Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

Professional Experience

Dealer Contract Specialist 07/2010 - 08/2011

The Fountain Group (Ally Financial) Jacksonville, FL

Timely review and audit new contracts for compliance with ALLY pricing / policy guidelines and state specific requirements.

Prepare and send documentation to dealers regarding contract deficiencies.

Prepare and send acknowledgment letters to consumers regarding contract modifications.

Ability to work in a high volume environment while achieving cycle time and accuracy requirements. Maintain high levels of accuracy and attention to detail; identifying any fraud or potentially fraudulent information.

Work collaboratively with dealers and ALLY Underwriting team to resolve questions or deficiencies regarding contract packages.

Respond to incoming dealer phone calls or e-mails regarding general program information or customer specific questions.

Use ALLY specific systems / databases to accurately record information received and to document status of funding. In addition, perform basic accounting functions related to dealer payments and corrections.

Solve problems related to contract pricing and program terms.

Maintain strict confidentiality with applicant, dealer and ALLY information.

Loss Mitigation Processor 05/2009 - 07/2009

DR4 Investments, Inc. Jacksonville, FL

Processed and prepared documents (bank statements, federal tax documents and pay stubs). Maintained current knowledge of credit regulations.

Established payment priorities according to credit terms and interests rates to reduce clients' overall costs. Negotiated with banks interest rates which would able client to keep and maintain property

Administrative Assistant 08/2007 - 11/2008

Robert P. Morrow Jr. Attorney-at-Law Jacksonville, FL

Maintained excellent customer relations and developed customer rapport. Processed and prepared memos, correspondence, or other documents.

Performed administrative support tasks (proofreading, transcribing, pay records, invoices and balance sheets.

Reviewed files, records, and other documents to obtain information to respond to request. Maintained all record-keeping procedures without error.

Accessed computerized financial information to answer questions related to specific accounts.

Account Executive / Loan Processor 06/2000 - 03/2007

Aames Home Loan Jacksonville, FL

Verified and examined information ensuring accuracy of loan application and closing documents. Scheduled closings for mortgage, title and refinanced transactions.

Stayed abreast of new types of loans and other financial services and products to better meet customers' needs.

Generated ratios for use in evaluating customer's financial status. Assisted underwriters to resolve mortgage application problems.

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan. Complied with federal, state and company policies, procedures and regulations.

Conferred with title agents on title issues and reviewed appraisals.

Education

Certification: Orion Business School – Business Management Computer Data 1993

Jacksonville, FL United States

● Concentration in Economics

● Related coursework: International Finance, Statistics, Microeconomics

Relevant coursework: Fundamentals of Communication, Strategic Sales, Retail Marketing

HS Diploma: Fletcher High School – General 1990

Neptune Beach, FL United States

Professional Affiliations

Public Relations Society of America

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