Resume of Tiffanie Cross

TIFFANIE CROSS

OBJECTIVE

Assistant / Sales / Management Training

EDUCATION

**** - ****, ********* ** **** in Engl. /Comm. Minor, University of San Diego

**** ****** **** *** *****, CA 92110

Major GPA: 3.37

Minor GPA: 3.67

Cumulative GPA: 3.01

2000 - 2004, Diploma, Steele Canyon High School

12440 Campo Rd. Spring Valley, CA 91978

GPA: 4.33

WORK EXPERIENCE

July 06’ - Present, Applebee’s Family Restaurant

Location: 32175 Temecula Pkwy Temecula, CA 92592

Server: Consistent movement, responding and anticipating guest’s needs, up-sales skills, teamwork, ability to work under pressure, excellent and professional customer service.

September 07’- December 07’, Applebee’s Family Restaurant

Location: 7637 Balboa Ave, San Diego, CA 92111

Server: Consistent movement, responding and anticipating guest’s needs, up-sales skills, teamwork, ability to work under pressure, excellent and professional customer service.

July 06’ - September 06’, Wet Seal Clothing Co.

Location: 40820 Winchester Rd. Temecula, CA 92591

Sales Associate: Provide customers with critical product information that ensures the proper fit and customer satisfaction. Suggest additional and successfully resolve all customer service inquiries. Share fashion trends and product recommendations of the season; going above and beyond to exceed customer’s expectations. Assist customers with exchanges and replacement orders.

July 05’ - September 05’, Autumn Leaf Investment Club

Location: Temecula, CA 92590

Assistant Receptionist: Meet and greet guests, receive and transfer incoming calls, scheduling, filing, handle and sort incoming and outgoing mail. Answering visitor inquiries about company products and services, directing visitors to their destinations, records keeping, keyboarding/data entry and performing a variety of other office tasks, such as faxing and emailing.

SKILLS

Vista and XP proficient

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Microsoft Publisher

Team player

Dedicated

Self-motivated

Proficient Communication Skills

REFERENCES

Mary Hotz, English Prof. / Director. University of San Diego, 619-***-****

Greg Ghio, Communications Prof. University of San Diego, 619-***-****

Angie Townsend, General Manager. Applebee’s (Temecula), 951-***-****

LANGUAGES

English

AWARDS

Enterprise Management-Internship Recipient 2008

McIntyre Foundation Scholarship Recipient 2008

University Of San Diego Grant Recipient 2006-2008

INTERESTS AND ACTIVITIES

Aspiring Corporate Lawyer

Meeting new people

Social Rep. for USD Black Student Union 2007-2008

Praise Team Singer for Mountain View Community Church in Temecula

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