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Customer Service Representative

Location:
Elgin, IL, 60124
Posted:
October 31, 2011

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Resume:

Brian Elliott

*N*** Beckman Trail

Elgin, IL **124

847-***-****

Cell 224-***-****

ovg1zy@r.postjobfree.com

Objective: To obtain a customer service position where I can find challenging opportunities and be able to grow with an established company.

Experience: Meijer Elgin, IL

Cashier 2006 to Present

• Help customers with U-scan computers making sure they do not have any problems and answer any questions.

• Make sure customer do not leave purchases behind.

• Issued change and cashed checks.

• Trained new associates in U-scan functions and operations.

• Operated cash register with peripheral electronic data processing equipment, for bar coding.

Polar Tech Genoa, IL

Shipping/ Receiving 01/2007 to 06/2007

• Pulled Orders

• Loaded and unloaded trucks

• Operated sit-down forklift and pallet rider

Office Team ( Express Marketing ) Itasca, IL

Customer Service Representative 10/2006 to 12/2006

• Answered calls from volunteers that had taken part in various causes such as ADA, MDA, AMA.

Teamsters Rosemont, IL

Forklift Driver 05/2006 to 10/2006

• Load and unload trucks with forklift. Load and unload trucks by hand/placing the equipment where to be set up for the concerts at the Sears Center.

• Deliver exhibitors products to their booths.

• Pick up rented items from the exhibitors booths such as tables, chairs, couches etc.

Venturi Staffing Hoffman Estates, IL

Import/Export 02/2006 to 05/2006

Customer Service Representative

• Printed orders from the computer and copied paperwork for file.

• Called shipper to verify the order was received and ready to process to go through customs.

Chase Bank Elgin, IL

Retention Representative, Sales Test Center 1998 to 2006

Representative, Correspondence Representative

• Answered calls in a fast-paced incoming call center environment

• Provided service to card members about their accounts

• Asked questions to get feedback, suggested additional products and services

• Responded to questions and resolved problems.

• Maintained appropriate documentation of all conversations and actions

• Achieved recognition for handle time, retentions and balance transfers

Education: Kishwaukee College Malta, IL

Streamwood High School Streamwood, IL



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