Customer Service Assistant
Resume:
EBONY L. WHITE
*** ****** ****** *** ********** IL 60563
**************@*****.***
OBJECTIVE
To obtain a position in which I can effectively utilize my excellent customer service capabilities, efficiency, and problem solving skills to contribute to an organization’s growth.
SUMMARY OF QUALIFICATIONS
CNA Certified (03/1992). I possess excellent organizational, planning/ interpersonal and communication skills. Computer skills include: Microsoft Office (Word, Excel, and PowerPoint) Internet and Electronic Mail Routing. Typing 40+WPM. Strong alpha/numeric data entry skills.
EDUCATION
Triton College Associate’s in Arts General Studies May 2012
PROFESSIONAL EXPERIENCE
BRIDGEVIEW CHRISTIAN VILLAGE 08/10-08/11
CERTIFIED NURSING ASSISTANT: Direct patient care/assisted residents with Activities of Daily Living, charting, reception, food service, housekeeping, vital signs, assisted other departments as needed, laundry
BRIGHTSTAR HEALTHCARE AGENCY 01/10-Present
CERTIFIED NURSING ASSISTANT: Direct patient care/assisted residents with Activities of Daily Living, charting, food service/preparation, housekeeping, transported client to and from appointments, ran errands, medication assistance, vital signs
TABOR HILLS 08/06-08/07
CERTIFIED NURSING ASSISTANT: Direct patient care/assisted residents with Activities of Daily Living, charting, food service/preparation, housekeeping, patient transport to in-house appointments, vital signs, worked closely with all departments to ensure the best customer service possible, assisted with activity participation, vital signs
MARKLUND 08/05-08/06
CERTIFIED NURSING ASSISTANT: Direct client care for physically/developmentally disabled children/adults, cleaning, laundry, food preparation, client transport, assisted with activity participation
WINDSOR PARK MANOR 09/03-09/06
CERTIFIED NURSING ASSISTANT: Direct patient care/assisted residents with Activities of Daily Living, patient transport, food service, cleaning, vital signs
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