Quality Manager

PAUL A. KIEFER

**** ***** ****

Lumberton, TX ***57

Home: 409-***-**** ********@*******.*** Cell: 409-***-****

EXPERIENCE

MEADWESTVACO, Evadale, TX 2000 – 2009

Manufacturer of Bleached Paperboard.

Analytical Services Coordinator 2007 – 2009

• Coordinated sample distribution to customers and sales force in order to increase sales.

• Microscopically analyzed defects from customers' complaints to assist in customer satisfaction, reduction of rejects and improve manufacturing process and cost.

• Maintained a clean and orderly lab testing area.

• Reviewed and updated ISO 9001 procedures.

• Processed Quality Assurance and Analytical work orders and reviewed data.

• Collected and tested waste water samples from river, ponds and sewers.

• Trained in running instruments that measure British Thermal Units, Biological Oxygen Demands, Total Organic Carbon, Flame Photometer and absorption test; therefore supplying results for contaminants in water, possibility of using certain products in our boilers for fuel and breakdown of chemicals.

Equipment Reliability Coordinator 2002 – 2007

• Participated in Collaborative Testing to monitor lab results against other labs and demonstrate lab competence to customers.

• Maintained Service & Calibrations on quality, analytical and environmental labs instruments.

• Implemented new procedures on new test instruments.

• Participated in ISO Audits.

• Performed reviews on vendors according to documented schedules to determine if they continued to meet all company requirements.

• Tested and recorded laboratory standards to assure equipment in use, generated the expected results on specified standards.

Quality Lab Supervisor 2000 – 2005

• Managed lab of up to 24 employees.

• Scheduled weekly work assignments and days off.

• Ensured accurate test results by reviewing work and training of lab personnel.

• Assisted in maintaining ISO Certifications.

• Oversaw Quality Work Order system.

• Operated lab using standard operating procedures (SOPs) and Job Hazard Analysis (JHAs).

TEMPLE-INLAND, Evadale, TX 1976-2000

Manufacture of Bleached Paperboard

Quality Assurance Tester 1989 – 2000

• Collected samples for testing.

• Tested each reel of product and recorded results.

• Reported test results not meeting specifications to Production and Supervision.

• Maintained a clean and orderly lab testing area.

• Trained in SAP.

• Made up chemicals used for testing.

• Various test included : Ash / Coat weight, Basis Wgt, BC Drop, TB1 and S-5 brightness, Caliper, Cobb test, Wick test, Folds, Formation, Friction, Gloss, HST, IGT, Bond, Color, Lentetta, Mullen, Parker Print, Porosity, Prufbau, Ring Crush, Sheffield Smoothness, Gurley and Taber Stiffness, L&W and TMI Tear, Tensile / Stretch, Curl, Wax Pick, ZDT, L&W Compression, Kheops.

Paper Machine & Woodyard Operator 1976-1989

• Operated Dry End machinery on Production Line.

• Operated front end loaders, forklifts & bobcats.

• Performed general clean up.

Education

• Kaiserslautern American High School, Kaiserslautern, Germany

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