Network Administrator

SUMMARY OF WORK EXPERIENCE

** ***** *********** ********* ********** administering LAN/WAN environments; Installation/troubleshooting of networking devices – Cisco, HP, and 3Com routers, switches, and hubs; Installation/troubleshooting of Network Operating Systems – MS Windows 2003/2000/NT, Novell Netware 5.1/4.1.

SKILLS

Network Administration: Responsible for providing support for the networking equipment infrastructure – installation and troubleshooting of the routers, and switches – Cisco 7200/2600/2500 and 3Com NETBUILDER routers, Cisco 2900, 3Com SUPERSTACK and HP 2800 series switches/hubs. Possess excellent understanding of RIP v1, RIP v2, IGRP, EIGRP, and OSPF routing protocols, STP, VTP/VLAN, HDLC/PPP, Router Access Lists, IP SUBNETTING (Normal/Inverse), Frame Relay, Sub-Interface/Loop-back addressing, basic understanding of BGP, excellent understanding of switch methodology – store/forward, cut thru, and fragment free, and basic cabling – CAT 5/5E/6, rollover, crossovers – 3/6, 1/7, 4/5, straight thru – 568A/B.

Responsible for providing support for the network server infrastructure – installation, maintenance, and troubleshooting of server services such as Active Directory Services, Windows NT/2000/2003 Server Domain Controllers, DNS, DHCP, WINS, RRAS, SMS, IIS 4/5/6, SQL 7/2000, MS Exchange 2000/2003, Terminal Services, Proxy/IAS, File/Print Services and software automation services such as Windows Deployment Services/Remote Installation Services, ALTIRIS, and Symantec Ghost Server. Excellent understanding of both hardware/software RAID Levels 0/1/5/1+0/1+5 and experienced implementing Fault Tolerance Solutions. Backup & Recovery Services using VERITAS BACKUPEXEC version 8/9/10. Possess proficiency in implementing Active Directory Group Policies – creating, linking, and managing Active Directory Group Policy Objects as well as providing User/Workstation Administration. Possess intermediate to advance skills using VBScript/WMI scripting for administration and HTML, JAVASCRIPT, ASP and CSS for web development/maintenance. Server Systems: IBM x3650/NETFINITY Series, COMPAQ PROLIANT Desktop/Rack Mount 1200, 1600, DL 360/380/580/5500/G3/G4 Series, DELL POWEREDGE 2200/2600/4600 Series, and IBM Compatible Server Models.

Desktop Support: Responsible for providing first level support for desktop and laptop workstations - installation, repair, and troubleshooting of computer hardware; installation/troubleshooting of computer peripherals equipment to include printers, scanners, digital camera, PDA devices, and external storage devices; and installation/configuration of computer software. VPN Clients: Microsoft, Cisco 4/5, Citrix, Check Point and Nortel. Operating Systems: Windows 98/ME/NT Workstation/2000 Pro/XP Pro. PC Systems: IBM, IBM Clone, DELL, HP/COMPAQ. Software/Hardware: Installation, Repair, & Rebuild.

EDUCATION

Eastern New Mexico University – Portales, New Mexico, BBA

CERTIFICATIONS

Cisco Certified Network Associate, 7/2007, Cisco ID #CSCO11184111, Expires July 16, 2010

Implementing & Administering MS Exchange 2003 Server, 2/2007, Certification ID #1248506

Implementing & Administering Windows 2000 Directory Services, 8/2005, Certification ID #1248506

Implementing & Supporting Windows NT Server 4.0, 12/1998, Certification ID #1248506

Netware 5 Administration, August 1999, Certification ID #9678019

EMPLOYMENT RECORD

August 2007 to Present

Systems Administrator: Epsilon Systems Solutions, Inc., San Diego, CA

August 2006 to August 2007

System Administrator Associate: The Trizetto Group, Inc., Greenwood Village, CO

May 2005 to July 2006

I.T. Contractor: TekSystems – Rosetta Resources, SysAdmin-On-Call – USDA

May 2003 to May 2005

I.T. Support Specialist: U.S. Dept of Labor , Systems Plus, Inc. Rockville, MD

September 2000 to June 2002

LAN Analyst: Adams District 12, Northglenn, CO

January 1999 to June 2000

Field Technical Support: VECTRA Bank Colorado, Denver, CO

REFERENCES AND SUPPORT MATERIALS SUPPLIED UPON REQUEST

TRAINING

FORMAL CLASSROOM TRAINING

Active Directory 2003 Organizational Unit Administrator, December 2007

Implementing Windows 2003 Server Network Infrastructure, January 2007

Implementing & Administering Windows 2003 Server, April 2006

Cisco Certified Network Associate, March 2006

Implementing & Administering Exchange 2003, February 2006

Installing & Configuring Windows 2000 File, Print, & Web Servers, March 2000

Implementing Windows 2000 Server Network Infrastructure, November 2002

Implementing Windows 2000 Directory Services, November 2002

Administering SQL 2000 Databases, November 2002

TCP/IP Troubleshooting with Network Analysis June 2000

INFORMAL/ON-THE-JOB TRAINING

Microsoft Exchange Server 5.5/2000

Microsoft Internet Information Services 3/4/5/6

Microsoft SQL Server 7/2000

HTML 3.2/4.0

JAVASCRIPT

VBSCRIPT

Active Server Pages

ASP.NET

Cascading Style Sheets

WORK HISTORY

August 2007 to Present

Systems Administrator – Contractor, YMPB - U.S. Geological Survey, Epsilon Systems Solutions Inc., San Diego, CA

Provide systems administration for Windows 2003 Active Directory Environment consisting of Dell POWEREDGE 2200, 2600, 4600 and IBM x3650 Servers, user administration, remote administration, group policy administration, VBScript and WMI scripting, website editing and maintenance for internal and external ympb-usgs.gov site, virtualization using VMWARE 1.6, 2.0, and MS Virtual PC, database application support - MS Access, and minor SQL Server, Backup and Recovery using VERITAS Backup Exec 10d for Windows, Desktop support for workstations - Dell GX 270, 620, 745, and Precision 220 thru 640 computers - running Windows XP, MS Office 2003, Lotus Notes 6.5 and 7.0 clients, Cisco Systems VPN Client 5.0, and custom USGS software.

August 2006 to August 2007

System Administrator Associate – The Trizetto Group, Greenwood Village, CO

Provided user administration, remote administration, desktop support, and minor server administration in an Active Directory 2000/2003 environment for client base of 300-600 users both internal and remote - password maintenance, enabling instance messaging, verification/correction of share permissions, installation of printers, implementation of OU level group policies; routine hardware maintenance on laptop computers – overheating issues, upgrade of computer RAM, replacement of hard drives/DVD Drives, laptop keyboards, laptop mice, laptop monitors; maintenance/repair of current server pool – imaging server (ALTIRIS), image recovery server (Norton Ghost), and file server for software distribution; and custom VBScript and WMI Scripting for hardware and user administration of Windows Server 2003/XP PRO computers.

September 2005 to July 2006

I.T. Contractor – P.O.S. Retail Installations for SYSADMIN-on-CALL: Installation of back office print server and front counter printers for Catalina Marketing. Retail installations required configuration of print server using custom Windows XP Embedded software to print color advertising coupons. Additionally, backup and restore of various databases and store configuration files. Lt System Admin/Desktop Support for Rosetta Resources: Installation, troubleshooting and repair of Dell Desktop and Laptop computers running Windows 2000/XP Pro. Installation and support of MS Office 2000/2003, CITRIX, CISCO VPN, and Custom Client software as well as User Administration in Active Directory 2003 environment – setup new user accounts and email, creation of file and printer shares, and assigned user account permissions. Desktop Deployment for SYSADMIN-on-CALL: Installation of 300 Dell Laptop and Desktop computers running Windows 20000 for US Forest Service throughout Colorado - Dell GX280/620 desktop systems and D800/400 laptop systems running Windows 2000 Professional. File transfer using ALTIRIS PC Transplant to move files from old computers to new Dell computers. After installation, we provided Desktop Support of new systems, troubleshooting network connectivity issues, setup of network printers, and configuration of Lotus Notes email client.

May 2003 to May 2005

I.T. Support Specialist – Contractor, U.S. Department of Labor, Systems Plus, Inc., Rockville, MD

Provide network and desktop support for up to 45 users both in-house and remote. Perform Network Administration for mixed Active Directory environment - Win NT 4, Win 2000, & Win 2003 Servers, DNS, DHCP, File & Print, Exchange 5.5, SMS 2 & 3, Backup & Recovery using VERITAS BACKUPEXEC. 8.6. Desktop Support: Provide hardware and software support for Windows XP Desktops: IBM clone computers-OMNITECH P2 & P3, Gateway P2 & P3, Dell OPTIPLEX GX260, GX270, & GX280, Toshiba, Dell, & Compaq laptops Customer support & training for 45 DOL end users both in-house and remote. Application support for XP Office 2003, MS Office 2000, WordPerfect 8/9, PDA software for BLACKBERRY devices, Custom software for Solicitor's department - Solar 2000 and TD 2000, Custom software for HR department - GRB Assist2003/2004, Dolphin, and several other Oracle database clients, VPN software - IPASS, and CISCO. Performed Web Development for Region Net using Active Server Pages, Html, JavaScript, and Cascading Style sheets - Development platforms - Dreamweaver MX 2004, Flash MX 2004, Paint Shop Pro 7/8.

September 2000 to June 2002

LAN Analyst - Adams District 12, Northglenn, CO

Manage Territory of 10 schools – 2 High Schools, 3 Middle Schools, and 5 Elementary Schools. Provide Network and desktop support for approximately 1500 network nodes. Provide Network Administration Support for 23 Windows NT Servers and backup support of 10 Windows 2000 Server in the Administration Center. Installation of NT 4/2000 Servers, DHCP, WINS, Proxy, DNS, IIS, Exchange 5.0, SQL 7/2000, File/Print Servers, and HP Top Tools Servers. Protocols used TCP/IP, NETBEUI, and DLC. Implemented and administered server services for SMTP, disaster recovery, and remote administration. Create System Policies, Login Scripts, User Accounts Scripts, and Network Resources for both PCs and Mac. Provide hardware, and software support. Installation of network infrastructure equipment – Cisco/3Com Routers, 3Com/HP Switches, 3Com Hubs, and HP Internal/External Print Servers; Project coordinator for building wiring projects - CAT 5E Ethernet, and Multi Mode Fiber.

Provided Desktop and Phone Support for 1200 desktop and laptop computers running Windows 98, ME, NT 4 Workstation, and Windows 2000 Pro. Install PC and Laptop systems. Development of software Images for automated distribution using Norton Ghost; Create image software platform to include MS Office 2000, 3rd Party Email (First Class), 3270 IBM Emulation Software (IBM IFS), 3rd Party Wan Client (EXCENT 6.15), and 3rd Party Database Client (SASI). Custom image build for classroom and/or lab image. Provide hardware and software support.

January 1999 to June 2000

Field Technical Support – VECTRA Bank Colorado, Denver, CO

Member of 7 Field Technicians providing Network Administration Support to over 67 Novell Netware 4.11 and Windows NT 4 Servers. Installation of Novell Directory Services; Implementation of System Policies, Remote Control, and Automated Software Installation using ZENWORKS; Installation of Novell GROUPWISE 5.2 in Client/Server and TCP/IP Modes; Implementation & Mgmt of Domain Anti Virus Software (Cheyenne INNOCULAN) for 60+ Netware servers, and 1100 client workstations monthly; Implementation and administration of Front End/Back End Access Database Applications; Administration of IIS Servers, File/Print Servers, Terminal Servers, and RAS Servers, Intranet Web Development, Development of Internal Web Tech Training Site, and Installation of Dial Out Server for Credit Inquiries. Setup File, Print Services, Internal/External Print Servers, Printers, Create login scripts, user accounts, and network shares/resources. Provide hardware and software support.

Desktop/Phone Support for 1100 desktop and laptop computers running Windows 95/98/NT Workstation. Install PC and Laptop systems; Development and configuration of automated software using Novell ZENWORKS. Software Packages Developed - MS Office 97, Access 97, GroupWise Email, 3270 IBM Emulator, Cheyenne Antivirus (Client Distribution Monthly), Access Database Distribution (Signature Card), and Credit Commander. Install Windows 95/98 and Windows NT Workstation. Provide hardware and software support.

June 1996 to December 1998

Network Administrator - Mass Mutual Life Insurance Company, Denver, CO

Network Administration/PC support for approximately 75 internal network computers and 20 local remote computers. Network Administration Support: Novell Netware 4.11. Administration of File & Print Services, User Administration, Backup devices, FTP services, Access Databases, Desktop Support for workstation using Win 95/NT, Hardware/Software Support

ARIZONA J. MCCANICK

4296 S. Eldridge Street, #102,

Morrison, Colorado 80465

Home Phone: 303-***-****

******@***.***

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