Chris Graham
**** ****** ***. ***** ***, PA *****
(h) 412-***-**** * (c) 412-***-****
********@*******.***
Professional Work Experience
Oct 2006 - Present PNC Bank Pittsburgh, PA
Senior UNIX Administrator
1. As a Midrange System Support Engineer, responsible for the day-to-day support and operation of 80 Sun servers and 13 RedHat Linux servers hosting mission/business critical applications.
2. Responsible for platform design, capacity planning, software and hardware installation, problem resolution, file system configuration, connection and configuration of direct attach storage devices, networking, user account maintenance, patch management, communication to SAN environment involving multipathing, and security audits.
3. Perform security audits involving running ESM software against the servers, resolving any red flags that were presented including, but not limited to, data storage security, network security, and user security.
4. Built a DR server for a critical application server. Built Oracle database and financial application servers on Solaris and Lniux platforms. Implemented hardening documentation in accordance with PNC standards. Wrote technical documents on installation and configuration procedures.
5. Provide on-call and after-hours support. Regularly worked extra hours to ensure seamless system operation.
6. Technologies used: Solaris 9/10, Solaris Containers, ZFS File System Management, Veritas Volume Manager, Solaris Volume Manager, Veritas File System, Sun Cluster Software, Solstice Disk Suite, DNS, LDAP, TCP/IP, Sendmail, RedHat Linux 4u7, 5u2, IPMP, ksh Shell scripting, RBAC, SAN connectivity, Networking, Digi out-of-band connection
Mar 1995 - Oct 2006 Sun Microsystems Reston, VA
System Support Engineer
Project: Department of Defense (Feb 2005 - Oct 2006)
1. Dedicated on site engineer to the Department of Defense.
2. Responsibilities were for operation and maintenance for a mission critical server room.
3. Additional responsibilities included software and hardware installation, patch management, user account maintenance, problem resolution, file system configuration, adhering to government security guidelines and resolution of any security issues, mentoring junior administrators, and other administrator functions as necessitated.
4. Supported high-end Sun servers in a SAN environment and communication to third party storage.
5. Technologies used: Solaris 8/9/10, Veritas Volume Manager, Solaris Volume Manager, Veritas File System, Sun Cluster Software, SAN connectivity, TCP/IP with IPMP and Shell scripting
Project: America Online (2001 - 2005)
1 Dedicated on site engineer to America Online.
2 Responsibilities included support and maintenance of all Sun servers across three different data centers.
3 These servers were the primary mail servers, mail attachment servers, and streaming audio servers.
4 Support included the installation and configuration of mid-range servers, networking, user administration, Solaris and Veritas upgrades, and first level end user support.
5 Technologies used: Solaris 2.6/7/8, Veritas Volume Manager, Solstice Disk Suite, Veritas File System, TCP/IP, IPMP, Out-of-band connectivity and Sun Cluster Software
DC General Territory (1995 - 2001)
1. Support Engineer for the Washington, DC, Virginia, Maryland general territory.
2. Supported various Sun customers throughout the area performing Tier 1 assistance.
3. Primary responsibility was resolution of customer issues which would involve anything from network, storage, or operating system.
Technologies used: Solaris 2.6/7, IPMP, Solstice Disk Suite
Awards and Certifications
1. Certified Solaris Administrator
2. Outstanding Performance Award 5 times with PNC
3. Employee of the Month September 2005 with Sun Microsystems
Education
1990 - Waynesburg University, BSBA
Hardware
1. Sun Fire and Sun Enterprise entry, mid-range, and high-end servers, Series M, and Netra servers, Sun StorEdge array products
2. HP DL3xx, DL5xx
3. Dell 2950
4. Compaq
Security Clearance
TS/SCI with lifescope polygraph (inactive as of 2007)