At Home Part-Time Opportunity

EDUCATION

Alabama A&M University Normal, AL

M.S. in Computer Science Dec. 2009

Alabama A&M University Normal, AL

B.S. in Business Administration May 2007

Concentration in Management Information Systems

HONORS

• Dean's List

• Outstanding Customer Service Satisfaction award for FedEx Ground

SECURITY CLEARANCE

TS/SCI, January 2007

WORK EXPERIENCE

Procurement Expeditor, Westwind Technologies, Madison, AL 11/07 – Present

• Provide customer support for procurement activity

• Investigate alternate sources and product substitutions to expedite delayed products

• Process invoice discrepancies within established timelines

• Bidding and quoting activities, and cost analyzing

Lead Cashier, CompUSA, Huntsville, AL 9/07 – 12/07

• Maintained cash records of all cashiers and the cash office

• Completed merchandise recovery and sales floor returns

Summer Intern, Defense Intelligence Agency (DIA), Redstone Arsenal, AL 6/07 – 8/07

• Gathered data and business requirements for a proposed video cataloging

system to be used by Information Management Team

• Designed and developed a video cataloging system

• Created and maintained database containing large amounts of imagery data

Administrative Associate, FedEx Ground, Madison, AL 2/05 – 8/07

• Received and documented all shipments

• Trained employees in all aspects of store operations

• Resolved customer satisfaction issues and problems quickly and effectively

• Sorted and scanned incoming and outgoing packages

Student Assistant, Alabama A&M University, Normal, AL 8/03 – 2/05

• Maintained departmental records and invoices

• Processed delivery orders and daily receipts

• Answered telephones and questions from customers

COMPUTER SKILLS

Systems: Windows XP, Linux

Languages: C++, Java, Html, SQL

Software: Microsoft Access, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Publisher, Adobe Photoshop, Pinnacle Studio, Dreamweaver, MS Visual Studio

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