F/T or P/T Recruiter, HR, Admin and Customer Service Extraordinaire

CHANTELL O’DONNELL

*** ******** ***** ********, ** 40160 ● 719-***-**** ● *************@*****.***

SUMMARY OF QUALIFICATIONS

Extensive Background in Administration and Customer Service. Experience in catering sales, human resources, hospitality, real estate, and retail. Excellent communication, organization, and problem solving skills. Demonstrated professionalism, personality, and initiative. Enjoy a challenging, fast-paced environment. Knowledge of WordPerfect, Microsoft Office, Adobe, Outlook and Internet.

EMPLOYMENT HISTORY

California State Automobile Association January 2009 - December 2009 Colorado Springs, CO

Employed as Document Puller/Clerical Assistant (DRC/ARS) . Worked for two recovery companies on-site at client site. Received daily document requests and spreadsheets regarding insurance claims. Calculated potential amounts, flipped claim into company name and emailed related documents to recovery company.

Spherion (Temporary Agency) June 2007 – July 2009 Colorado Springs , CO

Assigned as a Counter Clerk: Greet and assist customers. Screen and measure packages for shipment. Lookup appropriate shipping zones. Initiate Same Day Will Calls. Process shipping paperwork and monetary transactions.

Assigned as a Clerical Assistant: Hired on permanently by DRC Services Group in January 2009

Employed as a salaried Client Service Supervisor/Recruiter in Branch Office: Sourced, screened, interviewed, and hired qualified employees on flexible, temp-to-hire and direct hire assignments. Counseled employees on behavior and performance issues. Received and processed client orders. Handled payroll and payroll issues. Assisted Branch Manager with Client New Hire Orientation. Ensured compliance with company policies, as well as local, state, federal laws and guidelines (i.e. Worker’s Compensation, Unemployment, etc. Networked with community resources to find qualified applicants.

Assigned as a QA Clerk: Provided administrative support to the Department Director and staff.

AppleOne Employment (Temp Agency) February 2007 – May 2007 Colorado Springs , CO

Assigned as a Receptionist/Administrative Assistant: Provided administrative support to the Branch Manager and department managers. Typed, edited and formatted testing reports, proposals, memos, labels, letters, faxes, etc. Maintained database and filing cabinet. Performed general office duties.

Spherion (Temporary Agency) April 2006 – December 2006 Colorado Springs, CO

Assigned as a QA Clerk/Front Desk: Provided administrative support to the Department Director and staff. Maintained and updated NCQA library, department notebooks and Internet folders. Researched, and compiled information for Word and Excel reports. Created forms for organization and time management accountability. Answered and screened incoming calls. Greeted office visitors. Sorted and distributed mail.

Assigned as a QA Analyst: Conducted monthly monitoring and testing to ensure compliance with applicable laws and regulations, as well as internal policies and procedures. Documented test scripts with findings from test samples. Maintained accuracy in documenting findings/issues.

Park Avenue Properties/Assist2Sell April 2005 - July 2006 Colorado Springs , CO

Employed as a Residential Buyer Specialist. Developed and maintained marketing campaigns to generate leads. Responsible for pre-qualification, contract negotiation, CMA, Tour of Homes, showings, customer website, and buyer packets. Built rapport with the Buyers, Agents, Title, Lenders, Inspectors, and Appraisers to ensure the transaction moved to closing smoothly. NAR/CAR/PPAR Member.

EDUCATION AND TRAINING

Jones Real Estate School 2005, 1999

CO Transition class, CO Real Estate Broker class Colorado Springs, CO

University of Colorado - Graduate School 1996

One semester of Bilingual/Multicultural classes Boulder, CO

The Colorado College 1995

Bachelor of Arts in English, with a minor in Elementary Education Colorado Springs, CO

Contact this candidate