Customer Service Sales Representative

Joseph Froehle

***** ****** **. ******, ** ***** *************@*****.*** 720-***-****

Objective

To work in an environment of customer service and/or sales

Profile

Motivated, personable business professional. Flexible and versatile. Able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Project Management

Report Preparation

Written Correspondence

General Office Skills Computer Savvy

Customer Service

Scheduling

Marketing and Sales Property Management

Accounting/Bookkeeping

Front-Office Operations

Professional Presentations

Professional Experience

COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY

Proficient in all Microsoft applications: Word, Excel, PowerPoint, Publisher, Outlook, Access, QuickBooks

Proficient in Windows business networking applications

Proficient in Tenant Pro software

CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING

Oversee front-office operations and provide impeccable customer service

o Built a clientele supported by mostly referral business

Develop and implement strategic marketing plan for business

DETAIL MASTERY AND ORGANIZATION

Manage all aspects of day-to-day operations

o Facility rental/maintenance

o Managed commercial and residential housing

o Finances: accounts payable/receivable, invoicing, repair billing, budgeting

o Protect fiduciary duties of both tenants and owners

o Responsible for owner reserve accounts

o Responsible for tenant security deposit funds

o Responsible for managing funds in excess of $150,000

o Contract writing

Employment History

ARIZONA GENERAL EDUCATION Florence, Arizona

Teaching Assistant, 2006 to 2009

EXIT REALTY-FAR WEST Prescott Valley, Arizona

Property Manager 2004 to 2006

SPRINT WIRELESS Prescott Valley, Arizona

Sales Representative 2004 to 2006

GSM WIRELESS/AT&T AUTHORIZED DEALER Prescott Valley, Arizona

Sales Representative 2002 to 2004

Education

CENTRAL ARIZONA COLLEGE – Florence, AZ

Undergraduate Associate of Business, 2008 GPA: 4.0

DESERT MOUNTAIN HIGH SCHOOL – Scottsdale, AZ

High School diploma, 2001 GPA: 4.0

References

Dr. Georgia Lappas 602-***-****

Martha Scarborough 928-***-****

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