Customer Service Maintenance

Henry Krebs

**** ******** **., *** ***** Village, IL 60007

e: *******@*******.***

p: 224-***-****

url: http://hkrebs.biz.nf/hseacat/index.html/

SUMMARY:

Over ten years experience in successful design, layout, production and illustration. Expert operational knowledge of the Adobe Creative Suite. Exceptional ability in project development, management and maintenance. Exhibiting proven ability in Associate and Customer relations.

TECHNICAL SKILLS:

Application - Skill Level - Experience

Adobe Photoshop CS - Expert - 13 years

Adobe Illustrator CS - Expert - 13 years

Adobe InDesign CS - Advanced - 6 years

Adobe Acrobat Professional, Advanced, 9 years

Quark XPress, Intermediate - 9 years

Mac OS X - Expert - operating system

Windows OS XP, Intermediate - operating system

Microsoft Office - Intermediate - 5 years

HTML, DHTML, CSS - Advanced - 12 years

EXPERIENCE:

2009 - present

Freelance/Contract/Project, Elk Grove Village, Illinois

In my capacity as a Graphic Designer/Artist applied my skills to the layout, creation and oversight of digital files for final art in identity, promotion and various other contract and speculative projects. Executing image creation, compositing and retouching. Preparing files for print and web in adherence to professional digital graphic application standards and practices.

2006 - 2009

Alphagraphics, Elk Grove Village, Illinois - Ken Todd (Retired), 847-***-****

Digital Graphic Artist

Performed design and production, for a variety of print projects. Including logos, stationery systems, brochures, manuals, posters, program booklets, labels and packaging. Customer Service liaison for all aspects of print production.

- In collaboration with with pressman applied trapping and choking procedures. Increasing the performance of press operations in terms of efficiency and overall look of finished pieces.

- Employed color calibration of monitor display to a variety of continuous tone, electrostatic and ink jet printing devices.

- Printing with the device PPD and the color space of the display calibration ensuring accurate and consistent color output.

- Operational maintenance of continuous tone, electrostatic and ink jet printing devices effectively reducing device downtime.

- Maintained logs of supplies and manufacturer maintenance, enabling communication with manufacturer technicians to swiftly resolve maintenance issues.

- Introduced PDF proofing workflow to our major client. Reducing the footprint of proofing in terms of cost, speed and accuracy compared to the use of more costly, slower and less legible FAX documents.

- Exhibited reliability in the tasks of opening the shop on time every workday, cash register operation and attention to customer service.

2003 - 2006

Freelance/Contract/Project, Elk Grove Village, Illinois

In my capacity as Production Artist/Illustrator executed oversight and creation of digital files for final art in packaging, promotion and various other projects. Accomplishments include image creation, compositing, color correction, retouching, preparation of Desktop Color Separation files and mentoring skills in digital graphic software applications and practices.

1991 - 2002

Keck Garrett Advertising, Chicago, Illinois - Cher Garrett, Mike Keck

Production Manager

Managed the integrity of digital files for a variety of print production and multimedia projects. Including packaging, labels, POP, posters, guides, CDs, Web and digital media presentations.

- Resolved disparities between associates, clients and vendors in the successful conclusion of projects. Bringing satisfaction of accomplishment to everyone involved.

- Translated or constructed die specifications from either die vinyls or scaled down 8.5” x 11” copies to Illustrator format, then restructuring the initial design to fit the new layout.

- Composed ingredients and nutritional listings in the proper USDA format for food packages.

- Resolved image anomalies in terms of resolution, color correction and retouching for visual pleasing results on the final printed pieces.

- Prepared press ready final art files for Desktop Color Separation to be forwarded to engravers.

- Prepared meticulous and sometimes ingenious comps / prototypes of proposed and/or impending projects.

- Introduced Acrobat PDF proofing for the content in Nextel packaging. Reduced the time and expense of constantly shipping output prints to Virginia and waiting for the return corrections. Shipped more accurate proofs near the project conclusion for color.

- Assisted associates in functioning the Apple/Mac system and graphic application software.

- Maintenance and repair of desktop workstations. Developed and maintained Local Area Network.

- Achieved the complex set-up, calibration and operational maintenance of a variety of continuous tone, ink jet and electrostatic printing devices.

EDUCATION: Northern Illinois University US-Illinois-Dekalb - Bachelor of Fine Arts

AFFILIATIONS: National Association of Photoshop Professionals Member 1998 – Present

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