Software Quality Assurance
Resume:
Margie Summers
St. Charles, MO 63301
email: **********@***.***
phone: 636-***-****
Education B.A., English Literature, University of Missouri – St. Louis.
Employment Writer/Editor/Graphic Artist/Web Designer/Developer Self-employed
History 1988 to Present St. Louis, Missouri
Web Design and Development
Developing web sites for clients nationwide, using HTML, Java, JavaScript, CGI, CSS, Flash and others. Clients include St. Louis Data Descruction, C & S Specialities, Hovis Racing Engines, Smart Spa, ShowMe Aquatics & Fitness, Z-Up Productions, Great Harvest Bread Company, 1904 Worlds Fair Foundation and many others. Portfolio and references available at www.sumsites.com.
Harcourt Brace Publishing Co.
Writing educational materials at all grade levels for the company’s Reading Comprehension Item Development Division.
Fiction Writing
Writing fiction in a variety of genres including short stories, a mystery novel for middle-grade readers, and a picture book for children.
TALX Corporation
Edited and revised online help in Windows NT, using RoboHelp 5.0 and Microsoft Word, for an interactive voice response system. Revised a library of hardware and software manuals for an interactive voice-response application development tool. Developed style and format specifications for the company’s user manuals. Edited/revised a user manual for an interactive voice-response programming tool. Edited/revised a series of user manuals for a voice-activated software programming package.
Monsanto
Designed and wrote a training program for a Lotus Notes-based competitive-intelligence database. Researched, wrote, edited, and published user documentation to reflect changes and additional functionality in a provisioning software designed for the company’s Engineering group. Researched, wrote, edited, and published an expense-reporting procedures manual for the company’s sales force. Researched, wrote, edited, and published a provisioning software user manual for the company’s Engineering group. Researched, wrote, edited, and published a timesheet-management software user manual for the company’s Engineering group. Researched, wrote, illustrated, edited and published a handbook for the company’s Research Computing Consortium (RCC).
Technology Applications, Inc.
Edited a series of user manuals in support of Internet access software.
McGraw-Hill Higher Education
Edited the instructor’s guide for a college-level course on the sociology of sports.
Novus International, Inc.
Revised and restructured the company’s disaster/emergency response plan documentation. Researched, wrote, edited, and published an E-mail software user manual.
Client/Server Solutions, Inc.
Wrote marketing literature for the release of a new benchmark testing software program.
Bradford & Galt
Wrote corporate guidelines for the company’s personnel recruiting staff.
Tapestry Computing, Inc.
Wrote a software user manual for an automated broadcast messaging system.
Nordyne
Revised and edited the company’s heating and cooling equipment installation manuals.
Lutheran Church- Missouri Synod
Prepared a series of manuals in support of the Synod’s fund-raising campaigns.
Federated Software Group (FSG)
Edited user manuals in support of military diplomatic clearance software. Prepared a style guide for the project.
Margaret Summers, Inc.
Developed original Paint-based clip art for the Macintosh; developed advertising materials (direct mail and display ads); marketed this product nationwide and abroad.
Concordia Publishing House
Designed, wrote, edited, and illustrated user manuals for a Windows-based church-management software; wrote advertising copy for the product. Christian Computing magazine rated manuals 10 out of a possible 10.
Polygon Corporation
Revised the user manual for a network clock synchronization software.
Meridian Technologies, Inc.
Revised the porting guide for a network interface system.
Pattonville School District
Designed, illustrated, and laid out publications (brochures mailers, handbooks, posters, schedules, invitations, certificates, calendars, business cards, stationery, etc.) for all schools in the district, using Corel Draw and PageMaker in Windows as well as manual pasteup. Extremely heavy production in a fast-paced environment.
Strata Group
Revised existing telephony system user manuals and help screens to reflect software updates.
Electronic Data Systems (EDS)
Wrote and edited user manuals in support of a telephony software system. Edited and coordinated the development of systems documentation. Designed format for user and systems documentation. Wrote help screens.
Psychological Associates, Inc.
Wrote and edited corporate training programs, journal articles, proposals, letters, and marketing brochures. Coordinated proposal development. Created corporate procedures for proposal development and coordination of proposal teams. Wrote, edited, and publsihed the company’s style manual.
SITEX Engineering, Inc.
Edited reports of asbestos abatement, site assessment, and underground storage tank removal projects. Developed corporate procedures for document preparation. Wrote and edited a corporate style guide.
Hope Lutheran School
Edited, illustrated, and published a weekly newsletter using Microsoft Word, PageMaker, and various graphics software.
International Waste Energy Systems (IWES)
Edited all corporate technical documents (reports, operations manuals, training manuals, etc.) and proposals. Assisted engineers in writing and developing those materials. Managed and coordinated all stages of the document development process: writing, technical review, editing, management review, and production.
Specified, wrote, illustrated, edited, and published the company’s style and format manual. Developed corporate procedures for document preparation. Managed a training development team of 20 writers, engineers, and clerical support personnel under extremely tight deadlines. Applied exacting quality assurance standards to the materials developed in this effort.
Dimensional Data
Edited and contributed to the writing of a user manual for an automated system to be used by physicians in evaluating injuries to the upper extremities.
Marsh Engineering
Researched, wrote, edited, and audited a user manual for an automated cost-estimating system for engineers.
Technical Writer/Editor McDonnell Douglas
Feb. 1987 to Sept. 1987 St. Louis, MO
Designed and edited user documentation for a world-wide military health care system. Established editorial policies and procedures. Prepared a departmental style guide. Also edited proposals and stand-up training materials. Presented training sessions to writers and their managers on style, editorial procedures, and composition.
Technical Writer/Editor Diversified Data Corporation
Apr. 1984 to Apr. 1986 St. Louis, MO
Edited technical manuals in support of military equipment. Projects included Small Mobile Water Chiller, Reverse Osmosis Water Purification Unit, Topographical Support System, and Bridge Erection Boat. Helped prepare contract proposals. Was part of a team which provided logistics analysis to support fielding of the AH-64 Apache helicopter. Job required close interaction with clientele and frequent travel throughout the United States.
Computer MACINTOSH: Microsoft Word, MacWrite, ClarisWorks, MacDraw II,
Skills PageMaker, Adobe Illustrator, Excel, Persuasion, PowerPoint, and SuperPaint.
WINDOWS: RoboHelp, PageMaker, PowerPoint, WordPerfect, Microsoft Office, Microsoft Word, Lotus Notes, Windows 95, and Corel Draw.
DOS: WordPerfect and Harvard Graphics.
HOME EQUIPMENT: Hewlett Packard PC, modem, and DeskJet 722C color printer; Macintosh Performa 6116CD, modem, and LaserWriter II NT laser printer; word-processing, spreadsheet, graphics, page-design, and Internet-access software.
References Provided upon request.
& Portfolio
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