Executive Administrative Assistant

Angela F. Seasholtz (Angie)

**** ***** ***** ****

Grayson, GA 30017

Cell (404) 863 – 1081 **********@*******.*** Home (770) 972 – 0774

Summary of Qualifications

Results-oriented Office Operations Professional with strong analytical skills and extensive experience in pricing, customer service, internal sales, commercial reports analysis, operations coordination, and computer systems training. Excellent skills in Windows XP, Excel, PowerPoint, Microsoft Word and SAP/Legacy-based systems. Proven track record in prioritizing, problem solving, communication, and leadership. Flexible and adaptable to new environments. Able to multi-task and perform exceedingly well under pressure, being innovative, conscientious, and detail oriented. Recognized as the “Go-To” person.

• Controlled List and Off-list Pricing

• Oversight of Account Updates

• Staff Supervision, Training, and Development

• Produced Financial Reports

• Liaison between Sales Staff, Managers, and Customers

• Supported Sales Operations

• Customer Service, Support, and Communications

Professional Experience

GE Silicones/Momentive Performance Materials 1984 – 2009

Regional Operations Specialist

Supervised five administrative assistants in day-to-day tasks. Facilitated orientation of new hires and transition of staff. Actively involved in hiring of administrative staff and commercial representatives. Maintained office operations within base cost budget limitations. Created customer sales contracts as needed and managed price increase notifications. Coordinated collection of sales and marketing data in preparation of projects for corporate and sales managers.

• Selected as back-up manager for field sales in the absence of the Sales/Account Managers resulting in increased customer responsiveness.

• Acted as the critical communications liaison between the sales and account managers, customers, and executive managers.

• Controlled list and off-list pricing administration including credits resolution and often handled product management/account manager approvals. Invoice errors were reduced 30% for the Americas Team between 2006 and 2008.

• Completed internal systems implementation of numerous price increases for 500+ accounts within the Americas.

• Received business leads from various sources for distribution to sales representatives and completed follow-up.

• Power User trained for usage of internal computer systems and tasked with training remote teams.

• Coordinated all aspects of regional team meetings for ten to 50 attendees, as well as larger meetings of up to 250 with attendees coming from all over the Americas.

• Drove internal sales team competence by providing various financial reports to aid in preparation of forecasts, erosion analyses, sales, price, and profitability reporting.

• Increased customer satisfaction by entering and following up on orders and quality complaint issues. Provided timely responses on material availability, lead times, and pricing.

Angela Seasholtz Page Two

US Air Force Reserves 1978 – 2001

Deputy Fire Chief

• Trained for crash, structural and hazardous materials responses.

• Maintained wartime state of readiness for team of 36 firefighters.

• Tracked on-the-job training.

• Prepared schedule for each unit training assembly.

• Addressed personnel issues as needed.

• Pre-deployed to prepare lodging, transportation and training plans for team annual tours.

• Assisted in design of new Reserve fire department office.

• Worked in conjunction with squadron personnel in establishing annual budgets.

• Supervised 12-36 firefighters.

Education

A.S., Truett McConnell College – Office Administration Summa cum Laude

A.S., Community College of the Air Force – Fire Science

Certificate of Completion, Griffin Technical College – Medical Billing/Medical Coding – President’s List

Other Qualifications

Six Sigma Green Belt Certified 2002

Certified Fire Officer and Instructor III, 1st Responder & HazMat Commander 2001

USAF/DOD IFSAC

Volunteer Service

Registered Girl Scout Leader

Vice-President Grayson High School Diamond Club

Neighborhood Coordinator for local charities

Website administrator for a local youth group

Board Member Grayson High School Track & Cross Country Booster Clubs

Contact this candidate